AAA Auto Sales Inc

"If I could give zero stars I would. This triple A has been one the worst experiences i’ve come across. Today we called in because our car broke down on highway I-80, where they told us a tow would be there at 8:35. 8:35 comes and we get no call and no text on an update and driver. We call back again and they tell us the dispatcher got our location incorrect so no one had been sent out to us that entire hour we had been waiting on the side of the highway. We call again and the supervisor STEVEN, tells us that he found a guy to tow us, he’s an hour away but will get there. An hour passes and still no text or update, so we call for the THIRD time where we are told that STEVEN never called a guy for us in the first place. We in total waited 4-5 hours for no tow to end up coming, had to pay out of our own pocket for a tow truck that came within 20 minutes. They tried offering us to leave our car on the side of the highway over night with the keys inside for someone to “come get it in the morning” which isn’t the brightest idea, considering anyone can now have access to your vehicle. Save your time and money from this place!"

"Website is very confusing. I accidentally registered with them 3 times ($600 each time) because their website kept glitching. I ended up calling multiple times trying to figure it out, and trying to get a refund. They said all three withdrawals ($1800 total) were refunded, and I only got one. I called this morning trying to figure out what the problem was, and the gentleman was very rude and said "You're blocked from buying from this company again. You're blocked" and hung up on me. UPDATE: They only refunded one of the three charges that they charged me ($1800 total). When I tried to get the other $1200 back, they refused to even speak to me. I had to file a fraudulent claim through my credit card. The first $600 they surrendered back to me when my CC company went after them. The last $600 charge they refused to respond to the CC company, which thankfully automatically meant I won, and got the money back. However it took four months of dealing with fraudulent claims with my CC company to get it resolved. This place is a nightmare and scam. Please stay away!"

"Bought a Lexus through coparts they send me a $1600 check along with the title which was my deposit I paid. I deposited the check and my bank returned what I’m assuming was insufficient funds. Calling them but no answer I emailed them still waiting for response two days later. Contacting a lawyer regarding a class action lawsuit against these crooks and Copart for allowing these guys to be brokers on their site. Update they send $1000 but still waiting on the $600 plus $8 fee my bank charged me. Never in my life have dealt with a company like this. I’m calling the attorney general as well to sue the hell out of these crooks. These crooks shouldn’t be in business they should rot in jail somewhere. I just can’t believe a reputable company like Coparts allows these garbage company on their platform. I wish I would’ve read the reviews just thought that coparts would vet their brokers better than this. I’m still not gonna give up till I get paid. These guys gonna wish they’d never done this. Finally got the rest of my refund through PayPal dispute after retrying multiple times with PayPal and multiple appeals due to past time. I still would never use this company to buy a car ever again. Case closed hope you guys rot in hell"

"They keep title for my car for 3 weeks now, never replied on messages, ignoring calls and mails. Also I didn’t get any update for the title of the boat what they got few days ago, what they keep with my deposit as well. Be aware guys. I just filled lawsuit against them, so I can’t wait to meet them at the court. As my lawyer says they broke many laws and consumer rights. They will learn what is the law and business rules in US. If someone else need a legal advice contact me and I will forward you my lawyer information. Don’t just write here cause they don’t care about their reviews or reputation. After this trial they will lose their business license and they will pay for all damages caused by negligence and their poor way of working."

"I have bought two cars through this broker and my experience was great comparing to the other reviews. Processing speed - It took them 10 weeks to deliver the title of the first car and 6 weeks to deliver the title of the second car. My estimate was 6-7 weeks. So, they were close. Communication - At the beginning, I called them few times to ask for clarification about few things and I wish if they answered my calls. After waiting for a couple days with no answers, I decided to email them rather than making calls. When I did, they answered most of my emails promptly. So maybe they prefer emails or texts? Either way, I got my questions answered and that's what counts. I received the deposit back with the paperwork. I thought I would have to request it and wait before they send. So receiving it fast than I estimated is great. Overall, I am happy with my experience with them. I recommend them. If I am in the market for a car from Copart, I would definitely use their help again."