Planet Fitness 6231 Perimeter Drive, Chattanooga, TN 37421

"Mia solved an issue I've been having at the gym for quite some time. It's the functional definition of simply listening to a client in order to solve an issue. She did it with class and character. She helped me to not only navigate the app, but further, online functionality. The current automated phone system was also discussed. It's a huge relief to know that Mia is on the other end of the line if I need to call again, not an automated server. The hoops I had to jump through to get to Mia were a workout as well."

"The staff is always kind.. the creepy old men who notoriously go to every planet fitness is kind of disconcerting. They are always naked being creepy in the bathroom or staring at young girls in the gym area. Other than that it's usually a pretty solid experience at the planet fitness. I love the massage chairs and hydro massage tables. Could be more free weights."

"I love how quick & easy it is to check in! A quick scan from my phone via planet fitness app & im checked in, never a long wait or wait at all for tanning bed, great customer service at every planet fitness I’ve went to. I love my black card membership! Will be staying a member at PF for as long as possible."

"Fine for a workout, but doesn’t take care of their facilities well. Mens bathroom has had 2 urinals and 1 toilet out of order for weeks, they frequently go out or order and take way too long to fix for a gym that accommodates so many people. Cardio equipment has broken down for weeks to months at a time. Pins/clips in the weight area are often missing. I’d give a higher rating if they seemed to care about keeping equipment in proper shape for their customers."

"This is not a judgment free zone! I’ve been working out there for four years and all it was great, the beginning of 2022 and 2023. I have been absolutely judged by random members some have nasty attitude and some called me out for being flat. I’m happy I prove have them wrong and put on 50 pounds of muscle, but I’m still getting a lot of uncomfortable comments. This gym kept me unmotivated due to the people, the restrooms, and the lazy rude employees especially this location. I remember one employee says I was out of shape. How is people at crunch fitness more nice than me and help me motivate it while a “Judgment freezone gym” are unproductive. I’m even tired seeing high school kids who wear wife beater pajama pants who spent two hours on a smith machine and I can’t ask him to get off. Or a 50 year-old dude doing a handstand and asking me do you want to buy marijuana? Whoever is reading this comment I wouldn’t recommend working out at this gym with toxicity. I hope planet fitness does better, especially during the whole transgender controversy."