U.S. Bank Branch 5515 Utica Ridge Road, Davenport, IA 52807

"This has been an amazing experience. I had 2 separate issues with my debit card being hacked and I called and talked Yasmeen. She was able to log into my account with me on the mobile banking app and walk me through the charges. She took my information and researched the issue and called me back within an hour. She found all the details she needed and corrected both issues. She was super professional and did her job extremely well. I wish all interactions with US Bank was a smooth and professional as Yasmeen was today. Please give her the props she deserves. I will be working with this branch and Yasmeen every time in the future."

"I've banked at US bank for over a decade. My husband and I were denied to have papers notarized here, the notary & employees were rude and very unhelpful. We are currently looking to pull our checking/savings elsewhere."

"Always helpful in giving instructions on account maintenance needs."

"Almost Never any one dollar coins or two dollar bills. AND they don't care what you want. It's a shame. I guess they learn from their bosses ,up in the giant offices making the big bucks."

"THIS BANK IS TERRIBLE!!! The customer service is bad especially BECKY! She wasn’t helpful at all the froze my account because my husband has a different state Id. So I took him off they told me I was fine I didn’t have to show anything to them. I was still trying to get my direct deposit for over a week now. They told me my account was on a hold because of my address but my address matches my drivers license. I went in to the branch today and was not happy I ended up canceling my account after not getting my paycheck for almost 2 weeks now. I WOULD NOT RECOMMEND this bank to anyone. And BECKY shouldn’t be representing this bank!!!!!"