City of St. Louis Water Division
4600 McRee Avenue, St. Louis, MO 63110
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
4600 McRee Avenue, St. Louis, Missouri 63110, United States
About the Business
Welcome to the City of St. Louis Water Division, your trusted local government office dedicated to ensuring the availability and quality of water services for the St. Louis community. Conveniently located at 4600 McRee Avenue, St. Louis, Missouri 63110, our division is committed to delivering safe, reliable, and sustainable water solutions to residents and businesses throughout the city. With a focus on innovation, efficiency, and environmental responsibility, we manage the city's water resources, infrastructure, and services to meet the needs of today and future generations. Whether you're looking for information on water quality, billing, conservation programs, or infrastructure projects, our knowledgeable team is here to assist you. Explore our website to learn more about our services and initiatives that help keep St. Louis thriving.
Reviews
"10 - 20 gallon per minute water leak at 5825 Vivian. It's been leaking for over a month. 500,000 - 1,000,000 gallons of clean drinking water down the sewer. Doubt if this is the only leak like this in the city. Do better St Louis."
"Maintenance crew came out broke valve or something. Crew claimed they would send out crew to fix. 24 hours later still no water. Turns out they refuse responsibility and I have to get a plumber. Would've been nice if someone contacted. Had to call to find out. Said it was my responsibility now and I'd have to get plumber. Utility services are generally poor but MSD is so much more competent"
"Just sold our house and found out there was a mysterious $1,700+ bill for the empty lot next door. Somehow we were using water in a house that was torn down before we ever lived in the area. That’s about the shadiest thing I’ve ever experienced."
"Kim, The woman who answered was very rude. She seemed like she couldn’t be bothered. She made every bit of the conversation much more difficult than it needed to be and said some pretty unprofessional things. I could understand, if I had been rude, but I wasn’t, and her behavior was completely uncalled for. I asked to speak to somebody else because I could not get anywhere with her, she put me on hold, hung up, and flagged my address to internationally make things harder. Very evil and nasty behavior and very uncalled for. So sad how people act these days. There is no professionalism."
"This evening KSDK said parts of South St Louis were under a boil advisory due to a water main break, but they didn't show a map of the affected area, so I went to the Water Division website. Fortunately I am just outside the affected area. In other parts of the civilized world where I have lived, we would have probably gotten a reverse 911 call or some other notification, but this is St Louis. Oh well. Did contact Water Division and they did get back to me saying, "That's just the way we do it". Review stays at 1 star."
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