MercyOne Dubuque Emergency Care 250 Mercy Drive, Dubuque, IA 52001
About the Business
Welcome to MercyOne Dubuque Emergency Care, your trusted partner in health and emergency medical services. Conveniently located at 250 Mercy Drive in Dubuque, Iowa, we are dedicated to providing exceptional care to our community with compassion and expertise. Our state-of-the-art facility is equipped to handle a wide range of medical emergencies, ensuring you receive prompt attention and comprehensive treatment when you need it most.
At MercyOne Dubuque Emergency Care, our team of highly skilled doctors, nurses, and medical professionals are available 24/7, committed to delivering top-quality care in a safe and welcoming environment. Whether you are facing a minor injury or a critical health issue, you can trust our experienced team to provide personalized and effective medical solutions tailored to your needs.
We understand that medical emergencies can be stressful, which is why we prioritize clear communication and compassionate support throughout your visit. Our goal is to ensure your experience with us is as smooth and reassuring as possible, from the moment you arrive until you leave our care.
Choose MercyOne Dubuque Emergency Care for reliable, expert emergency medical services in Dubuque. Your health and well-being are our top priorities, and we are here to serve you whenever you need us.
Location & Phone number
250 Mercy Drive, Dubuque, Iowa 52001, United States
Reviews
"Took my mom to the ER last night because she was having chest pains. It was a long wait to be seen, but worth it. The nurse, Dylan, took care of my mom and noticed her oxygen was low. He kept checking in on her. The doctor she had was nice. She was so concerned about my mom that she recommended that she stayed overnight. Best care my mom has gotten in a long time at any hospital. Thank you Mercy One staff."
"Worst care that we received. Took my 4 month in for a cold/wheezing and was told his ears were clear and he sounded fine. Next day he saw pediatrician and diagnosed him with ear infection and that he needed breathing treatments. Don’t know how Dr. Gudenkauf missed this but will not see her again. Then she made a remark how she’ll be seeing us more often as my son does not have his vaccines. She was very rude I felt like she didn’t care and was just there for her paycheck."
"If you need emergency medical care go absolutely ANYWHERE else. I was made to feel more like an inconvenience than a patient. Worst experience I've ever had, spent most of my day there just to be told their surgeon isn't available until Monday. Left still in pain and frustrated and worse off than when I was taken there. Never again. I would walk to Mexico for medical treatment before I would walk in this place again."
"Waited 5 hours for an issue with pregnancy (wheeled over by acute care) but people who were just arriving for a finger that hurt or a headache got seen and a room right away. They left a guy puking up blood laying on the waiting room floor and one of the nurses said “other people are here to be respectful” I ended up leaving without telling them or being seen. That place is a joke I would not recommend"
"I would not recommend this facility to anyone seeking emergency care. I came to this ER a few weeks ago with severe abdominal/side pain that was later diagnosed as a kidney stone. Upon being admitted, I pointed to the area on my body where the pain was. The nurse stated that there was "nothing there". This was news to me, since I was about to get a CT scan of that very area. I assume that hospitals don't typically scan an area where there is "nothing". Ultimately they were able to determine that my kidneys were in that very same area."
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