Metro by T-Mobile 7253 Manchester Road, Maplewood, MO 63143

"Always have the Best luck here. More phones to choose from and the customer service is Outstanding"

"I was directed to this location as it being an Authorized dealer to get the phone and plan I was looking for. As the employee asked what it was I was needing,3 he saw I had an iPhone in my hand. I was explaining I wanted to port my number to receive the best deal .. he was all too eager to help with that until I stated I was looking to purchase the Samsung A54 5G, which cost $19.99 if you port your current number over. He immediately, while shuddering started to say no, but asked what carrier I was coming from. I told him Boost as he walked to his PC. He then told me how he entered in my phone number and it revealed that my phone number was not eligible for the promo and that phone would cost me $250 as a new customer. Little did this guy know that the day previously I had went to a different location and had that all checked and was good to port and begin service. I ended up going back to the MetroPCS in St Charles, Mo because it was the only location out of 5 that didn’t lie or add in unnecessary extras to my bill…"

"My customer service person was amazing. She was helpful knowledgeable and kind. I left with an affordable phone since I am on social security that works perfectly for my needs."

"Terrible store! My phone froze up, took it to store to see if they could help. Both employees tried with no luck (am now doubtful they even tried). Had to buy new phone, AMAZINGLY, they were able to unfreeze old phone AFTER I bought new one! Then sold me a screen cover and case. Cover too small, case too big. My receipt fell behind counter on employees side, so it got swept up. Then tried to return case, am still playing phone tag with these people. Personally, don't think I needed new phone in 1st place.mine was less than a year old!!! They are quick to take your money, but you have to jump through hoops to get a refund!!! Go somewhere else and save yourself the headache!! Update: to the manager who is sorry for my trouble and hopes I will give them another chance... please ask your employees to answer the phone and return calls!! I'm still waiting for my $$$ back! This is not funny! UPDATE:Spoke to the ladies at TMobile, got my $$$ back! Thank you so much!"

"10 Teet was the best employee and most knowledgeable person. Not to mention a fantastic, personable, and a pleasure to be around. My sister and myself even went and purchased her Subway lunch for her. This girl not only deserves a raise but a plaque of some sort. She was the best."