Kirkwood Roofing 7950 Watson Road, St. Louis, MO 63119

"I had new gutters installed 18 months ago. Was originally happy with the work and responsiveness then I started having issues and wanted them to come out and see if modifications were needed. I was not asking for anything free. I left 15 messages in 6 months. Not a call back. I went in person to the office. Not sure what happened but their location looks abandoned at Watson and Laclede Station. No call backs but just and answering service. I had another firm come out and they found debris from installation (aluminum cuttings) causing a blockage and water pouring over gutter with heavy leakage in my basement. If Kirkwood Roofing is still in business, I would love to hear from you. Check your messages for my number."

"We had a roof installed in 2013 & have had some issues with leaks & water build up. I started calling in the spring of 2021 where I fell upon deaf ears. Fast forward to spring of this year all of my calls were directed to Frieda, then Darren, then back to Freida, whom I have spoken to many of times & had promises that someone would come out to look at my roof. This business has had good reviews over the years with compliments going out to Joe the owner. Sadly I'm told Joe has had health issues & been in Hospice for over a year, but everyone is trying to keep up the business using his good name. Right, maybe by booking sales, but what this has boiled down to is, they are interested in new business using his positive reviews, but will not honor or respond to any warranty concerns. I normally don't write negative reviews, especially for small businesses but after waiting for over a year, I think the horse has left the barn. I guess warranties mean nothing now a days. Regretfully"

"I called this company to get a quote for a gutter replacement. They called back in a timely manner, gave me a quote and date to complete the work. Unfortunately that’s where it all ends. Kirkwood roofing NEVER did the work. I called to ask about what happened and if there was an update on when they would come to complete the work. I called for 3 weeks and I received nothing from them. I received no explanations at all ever. There isn’t anyone I could get ahold of as they use an answering service so I couldn’t even speak to an employee for kirkwood roofing."

"I called Kirkwood Roofing after I experienced some roof damage due to high winds. It was about 4:00 the day before Thanksgiving. The forecast was calling for a little rain the next three days, and I was in a bind because of the holiday weekend. Joe, the owner, called me and said he could get someone out there for me before dark. Within 20 minutes or so, they showed up and replaced some shingles. I was impressed and super satisfied with their level of service and response time. I’ve never had to call a roofing company before but I know just who to call now! Thanks Joe and thanks Kirkwood Roofing."

"Joe and his team from Kirkwood Roofing came out right after a hail storm. They were amazing. They took my insurance information and did most of the work from that point forward. I will not only use them again, but I've referred them to many of my friends and neighbors. Solid work. Honest. Dependable. Good people. What more can you want and receive in a small business today? I highly recommend their services!"