Southeast Alabama Medical Center - Behavioral Health Services

"I was put here for literally the wrong reason (I needed rehab not psychiatric care) but I will say they act like doing their job bothers them like? It’s your job but ok. Very rude and honestly no help at all. Uncaring and unprofessional when in reality some of those people in there need is someone who cares and understanding! Do better because it’s ridiculous."

"Trauma Informed Care practices for patients that have certain disorders are lacking and wanting in the BMU Adult Unit at South East Hospital. This lack of policies and procedures to address patients that need Trauma informed Care practices that are evidence based medical practices has the consequences of regression, additional triggers of Revictimization in patients, longer impatient stays, potential for commitment process, and more. The are some good Nurses, Doctors and Staff that work in Bmu units, however the work they strive to accomplish is made difficult and unsustainable long term without Trauma informed policies in place and procedures."

"Had my infusion done last week! The gals up there take such good care of me! Kim and Kayleigh go above and beyond to make me comfortable and even though my appointments are 6 months apart they seem to remember me and know exactly what I need. I don't dread my treatments! Also...mammograms at SE are so fast!! And MRI lets me listen to my favorite music."

"The only reason this place gets one star is because negative ratings aren't available! The BMU is horrid and they treat you worse than a prisoner. All the staff were very rude and uncaring! I am an insulin dependent diabetic and I had to beg just to get my required insulin injections. Had I not kept begging for my insulin I guess they would have just waited until I went DKA to do anything if even then. I was there less than 24 hours and would rather die than to ever go back! My doctor discharged me at 1pm and it took them 4 hours before they let me go which is, under the law, kidnapping. Please, never go here or let anyone you care about go here. No human being should ever be treated the way they treat people!!!"

"Very nice facility providing that very much needed care in the Dothan Alabama area. we had to visit a friend in the intensive Care unit and the male nurses there were overlooking this gentleman were of exceptional character and worthy to be acknowledged for their friendliness and overall pleasant personalities. If the rest of the staff is anywhere like these men, I believe your loved ones would be well taken care of. May the Father bless all of you."