Milestones Psychology & Therapy 100 Westside Drive, Dothan, AL 36303

"I have been trying to get my daughter scheduled here but these reviews have me thinking otherwise. Does anyone have any recommendations for somewhere other with similar services for a 8yr old?"

"I started to try to get an appointment back on February 14th. They did call me back to let me know that the doctor I had asked for had left the country and moved elsewhere. I called them back and they did not return my call. I went to their office and they said I needed to fill out paperwork. I filled the paperwork out, took it back to the office personally and left it with the receptionist. I called again a week and 2 days ago left a message and they did not call back. I called two days ago left a message they said that they would get back to me that day or if it was after 12:00 they would get back to me the next day. It is now Thursday March 13th and I should probably slap myself in the face because fool me once fool me twice thrice again and again and again. Don't be fooled don't make an appointment Go elsewhere. That's my best advice!"

"I called in July to make an appointment to have my son tested as requested by his Pediatrician. They had nothing available and wouldn’t schedule me in the future. My friend calls a month later and she got on the schedule for March. I called to ask about it but was told I was on some “ list “. I never had a place refuse to schedule my child that needs help. Then my friend called and asks if they had behavioral therapy and the lady said no we don’t offer services like that here. I called a week later and they had my son in for behavioral therapy in a couple weeks. These people are clueless. And when you call to sign in for your therapy none of the options are for behavioral! They always complain to me I called the wrong area and try to transfer me to the other person. Never works and the original person who picks up just signs me in. If she can sign me in in the first place and not waste my time that would be great!"

"I have been trying for well over a month now to receive my son's records. I have sent at least 7 emails and left 2 voicemails. Khloe Mcmullen emailed me incorrect records twice. No one has called me back to just try and talk to me about what's going on. Khloe Mcmullen said she was sick and that's why it took 10 days for me to get an email back. Each time I called during there business hours I was sent to voicemail. Ms. Leslie was often late for my son's appointments and always tried to finish the session early."

"The doctors/staff in the back are amazing but we had testing done here and the main thing we went for & paid to have done they are now holding the test results for. Paid over $400 and traveled out of state to this office for them to not release my child's results."