CarMax

"Worked out really well. On-line price quote was same as in store after inspection. Lou took good care of us."

"Terrible customer service! Arrived early to test drive a car we reserved earlier that day online. Was told to wait until our reserved time, which we did. 45 minutes later, we’re finally asked if we’re there to test the said-car, and if so, it’s currently being sold. No explanation, no “sorry,” no further offer to see other cars. It was obvious we were just another number in their daily operations. Customer service is a lost art at this location! Ended up buying a car through Carvana."

"It was the most pleasant car buying experience I have ever had in my 50 years of living. I was at the actual dealership only 2 hours! I began the process on line and telephone on a Saturday, that same day I had me a new car!"

"What smooth,quick,and very professional service I received at Carmax will be sending my friends"

"My first time experience - From walking through the door and until my business was concluded, I was welcomed and treated extremely respectfully, and all staff were extremely professional, friendly, warm, and very caring. They all went well above and beyond the norm! I highly recommend the CarMax in O’Fallon, Illinois to future customers. And, I LOVE my 2022 Toyota C-HR XLE that I purchased from them!"