Budget Car Rental
About the Business
Welcome to Budget Car Rental in Collinsville, Illinois, your go-to destination for affordable and reliable car rentals. Conveniently located at 1706 Vandalia Street, we strive to provide our customers with exceptional service and a wide selection of vehicles to meet all your travel needs.
Special Offer: Enjoy one day free of the daily time and mileage charges when you rent an intermediate (group C) through a full-size four-door (group E) car for a minimum of three days. Please note that taxes, concession recovery fees, customer facility charges, and fuel charges are extra. Optional items such as LDW and other surcharges may apply. This offer is valid for rentals beginning on or before December 31, 2023, at Budget locations in the contiguous U.S. (excluding the New York Metro area). Advance reservation and a coupon profile number are required. Terms and conditions apply.
Operating Hours:
- Monday to Friday: 7:30 AM - 6:00 PM
- Saturday: 8:00 AM - 1:00 PM
- Sunday: 9:00 AM - 1:00 PM
Holiday Hours:
- Labor Day (September 2): Closed
- Thanksgiving (November 28): Closed
- Black Friday (November 29): 8:00 AM - 3:00 PM
- Christmas Eve (December 24): 8:00 AM - 3:00 PM
- Christmas Day (December 25): Closed
- New Year's Eve (December 31): 8:00 AM - 3:00 PM
- New Year's Day (January 1, 2025): Closed
For added convenience, we offer a free pick-up service. Please contact our location directly at the phone number provided in your reservation confirmation to arrange pick-up at least 24 hours in advance.
Join our FastBreak program to enjoy the ease of one-click reservations and expedited service. For any further queries, please refer to our Worldwide Phone Number List to contact Budget Customer Service.
Visit Budget Car Rental in Collinsville for your next journey and experience the freedom of the open road with our reliable and budget-friendly vehicles. We look forward to serving you!
Photos
Location & Phone number
1706 Vandalia Street, Collinsville, Illinois 62234, United States
Hours open
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM
Sunday:
9:00 AM - 1:00 PM
Reviews
"I would give negative stars if I could. Reserved a moving truck two weeks in advance and received no communication before arriving to the store only for them to tell me they didn't have any trucks. After they said they cancelled my reservation, I was charged a $150 no-show fee because they didn't actually cancel it. Called customer service to try to dispute the charge twice, first time this location didn't pick up when customer service called, and the second time I was hung up on by customer service. A joke of a company. Will be disputing the charge with my bank instead to avoid dealing with these incompetent people any more than absolutely necessary."
"Had an issue on our rental last July and had to replace 4 tires due to no tread Left on them when we rented. We have been trying since July to get reimbursed. Even though we had authorization to do it, they refused only to finally reimburse after going through the Better Business Bureau. The next step would have been having to sue. I would have given their customer service a negative review if possible."
"If I could award negative stars, I would. They did not have 50% of what I reserved. No tow dolly for my car and no dolly for moving furniture. They claimed that they had found a tow for my car only to tell me that they didn't have one when I came by to pick it up the following day. The manager claimed that he would continue to look for one. His empty promise did me NO GOOD -- why should I believe him when he can't fill a confirmed reservation(??)."
"I am going to leave 5 stars as I did accomplish what I set out to do. Which was to rent a van drive to where I wanted to vacation and back with no major problems. The van was ready when I arrived. I was using a debit card. The terms mention bringing in documents such as a utility bill, as it says a debit card is not accepted as "credit identification" for this car group. They did not need this. He took my license and then my debit card. I had prepaid already, but he had to swipe it for the $250 deposit. He said it would run a credit check when doing this, and if it did not pass, I could not rent from them for 24 hours. Luckly he said I was fine after swiping it. about an hour later I am on my way out of town with the van and checked my wallet to see if he gave my DL back. It was not there so I came back and he had it for me (this was 10 min before they close). So I don't know when he was going to call me or realized he had it, but I think that was cutting it close. Just make sure you get everything back. Everything was fine with the van. Return was fine (I put gas back to F where it was when started). He got the odometer reading but I think he put the wrong one down becuase it showed I drove 4,400 miles which I think I maybe did half that going to AL coast and back. But unlimited miles is allowed. So I think overall it went fine but I may use a CC next time to be safe."
"Not happy with this rental. I travel alot for work and I had to drive from one state to another. You need to check the condition of the rental cars a little better before giving them to someone. I could have been in a serious accident with the tire that was on the car I had gotten in Iowa. On a good note, I was able to swap out vehicles easily, took some time to do but I am in a much safer car now. Not everyone thinks to do a total inspection on a rental when they get it but I know now that's what I'm going to have to do."
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