Rent to Own Auto Centers

"I purchased my vehicle on Watson. It was very easy to do and everyone. There was helpful. It took me about an hour and a 1/2. And I was done and leaving with my car. Thanks, guys for such a great job."

"Car cut off after owning for a few hours on 3/7/2024. Will be calling in the morning, hoping they can correct it."

"From the time I spoke with Tim on the phone til the time I arrived in person he was very pleasant. My experience was exceptional. Thank you to Tim and his team for the exceptional experience!!"

"***BEWARE OF AFFTON LOCATION*** My Mom and step dad went in this morning to get a car because of his car being stolen this morning. This particular salesperson accused my stepfather of being shady because of his home address being different than his mailing address which is very common. Accused him of INSURANCE FRAUD!? As a salesperson you should be trained to ask people in the RIGHT WAY about questions that you may be curious about on the application. It was very clear that he was racist and did not want to do business with a black couple. They end up leaving and going to Drivetime where they were welcome with open arms and drove away with a car the same day. Do better business Affton location. If I could give zero stars I definitely would. We are even considering taking this to the news stations. TERRIBLE SERVICE!!! My Response to Rent to Own Response- So what you're saying is you don't want to take accountability for how your salesperson handled the situation. Correct? It's how the salesperson approached them (telling them "YOU LIED ON THIS APPLICATION") in a very aggressive tone.Your salesperson made them feel like they were being discriminated against. TAKE ACCOUNTABILITY FOR YOUR SALESPERSON'S ACTIONS!! My parents have no reason to lie. What do they gain from that?? Not a car which is what they were looking for. But on the other hand this is SALES so you all are trained to lie... I stick by what I said. TERRIBLE SERVICE!!!"

"Update (2/8/23): still highly recommend you shop somewhere else. Do not go here if you need a car. Got my car middle/late October and two weeks later (November) I hear a growling noise coming from my car. Turns out the wheel assembly went bad. Called them to let them know I got my car diagnosed already and that it was for sure the wheel assembly. The person on the phone (Terry or Greg) told me that they would order the part I needed and it would get fixed guaranteed. When I get there their story has completely changed and ignored that I took my car to get diagnosed..saying that they wouldn’t guarantee anything like that and they have to look at it. After going back and forth and inconveniently taking off of work again they fixed the problem. A month later (December) I’m hearing the same noise. I already had to get an inspection done on my car. So when I took it in for that I let them know that the wheel assembly is making the same noise again. Terry or Greg said “okay we’ll check it out since you’re getting an inspection anyway.” Once my inspection was done they told me my truck passed inspection and my brand new wheel assembly was faulty. They also said that they would order the part since the part is under warranty and that they would call me when it came. Today, I call to pay my car note and ask them if the wheel assembly came in yet. They switched up their story once again. Greg tells me that I would have to bring my car in to make sure that’s the problem and that they don’t have parts just laying around. Why do I have to bring my car in again when it just went through inspection almost two weeks ago and the problem was diagnosed then. How do you think I know the wheel assembly was faulty in the first place, make it make sense. Why pass my truck knowing I had a faulty part? If you’re not going to honor what you say then don’t say it."