Drop Doctor
About the Business
Welcome to Drop Doctor, your trusted local store located at 4440 Broadway Street, Quincy, Illinois. We specialize in providing top-notch solutions for all your mobile device needs. Whether you’re looking to repair your smartphone, tablet, or other electronic gadgets, our expert technicians are here to help. At Drop Doctor, we pride ourselves on delivering exceptional customer service, quick turnaround times, and affordable pricing. Our comprehensive range of services includes screen repairs, battery replacements, water damage restoration, and more. Visit us today to experience the best in mobile device care and ensure your technology is always running smoothly. Your satisfaction is our top priority at Drop Doctor!
Photos
Location & Phone number
4440 Broadway Street, Quincy, Illinois 62305, United States
Hours open
Monday:
9:00 AM - 5:15 PM
Tuesday:
9:00 AM - 5:15 PM
Wednesday:
9:00 AM - 5:15 PM
Thursday:
9:00 AM - 5:15 PM
Friday:
9:00 AM - 5:15 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Very kind and kind quickly fixed my broken screen and LCD under an hour, and I noticed a slight gap and walked back in and they were very polite about it and realigned the screen into place free of charge. Definitely recommend!"
"We left New Jersey for a family vacation in the middle of nowhere in rural Missouri. Two days in, my phone stopped working, and the screen separated from the phone body. We were so happy to find Drop Doctor in Quincy Illinois, only about 40 minutes from where we stay. They were very quick, very professional, and we are very happy to have found a great resource for any future phone emergencies. Thanks for everything, Josh and Dale!!!"
"Josh had great customer service and was speedy cleaning my phone. Will be back with other phone needs 7/10/24 I would like to preference that the customer service is still outstanding. Since coming in I have had callers complain being unable to hear me. I hope no other customers get phone damage, employee used a lot of “air” when cleaning my phone (probably to save time) and am now having this issue. Assuming he damaged, maybe gunk has just jammed in rather than blown out. Small price to pay, just figured customers should be aware of possible damages when getting phone speakers cleaned. My issue before getting cleaned was I could not hear people so this is better issue but probably not coincidence this issue presenting only a few days after coming in."
"This guy needs to listen better or get a dictionary. I asked for REMOVAL of spyware, malware, and a diagnostic of my phone. His response was I don't do that because I can't PROVE anything was there. Dude, that's not what I asked for... Look in the dictionary for the definition of remove and prove... Guess what they have two totally different meanings! I do not recommend them, nor will I return."
"I went in today with my daughter’s iPhone 11. The screen was destroyed and they said it would be no problem in replacing it. I was told an hour to get it done. 30 min later I got the phone call that it was ready. Super fast and it’s working great!! The staff was friendly and super quick. I’d recommend these folks if you have a problem."
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