UScellular 3360 Main Street, Keokuk, IA 52632

"Stephan did such a wonderful job today working with a budget and I really appreciate his kindness and he was even training! Wonderful facility!"

"Every time I’ve ever had a question I get the same young lady and the same treatment. When I bought the phone she didn’t ask me what plan I wanted just told me my total and I was like wait hold on now every time I go in to ask any questions it’s always , I don’t know, I’m not for sure. As if she just can’t stand me. If I’m lucky enough someone else will be in there and chime in. She knows what she’s doing, why I don’t know other than she’s lazy and hateful."

"Went Friday afternoon (6/16/23), to replace wife's broken phone. Was waited on by a female. Was very pushy to get us done, condescending, and did not value our business. She was more worried about a family member (cousin), that had come while she was dealing with us. She talked over us to talk to him. Rushed us away from the desk, when we had asked to review our bill to start assisting him. When she could have passed him or us over to another store employee that not with a customer, and seemed to be engaged in anything. He was nice and talked to us while we waiting for the wife phone setup, but when another customer came he was promptly addressing their issues. She then came and had us our bag and said we where free to leave, that we where done. I hope never to have to use this store again. Please note all this is striticly my opinion. Also I will be calling coprarte Monday."

"Since Conn's no longer operate the store it has gone to the dogs. Staff added insurance after I told I didn't want it. Lied about the option of returning phone if it didn't work where I live. And added a 35 dollar return charge. Told me repeatedly that SHE was GIVING me 500.00 phone free. Treated customers as if they were a bother. I will never go into that store again."

"We walked in the store, they robbed us of $30, and we left with nothing. We wanted to get a phone and put our SD card in it. The salesperson sold us the phone and charged us for the activation fee but didn't know her own product well enough to know that it doesn't take an SD card. We needed a phone with more internal storage then, which they didn't have, so even though they couldn't sell us what we wanted and we left with nothing, they kept our money."