Taco Bell

"This location has been lovely for me since it's been open but tonight was very frustrating. My 2 friends and I went inside and a (general?) manager was chewing out several employees in the lobby where customers were eating and waiting for food. We ordered $50 worth of food that took around 50 minutes to make. So, we had to wait nearly an hour while the manager cursed and raised her voice to the majority of her employees about "customer complaints" and "speed and efficiency" while the few cooks were scrambling to get orders out during dinner rush. Ironic, really. The reprimand lasted longer than the length of our stay, with endless issues that customes shouldn't have been present for. We felt bad for the cooks in back and the public humiliation of the staff. Our order was right thankfully, kudos to the people able to do their job. But definitely not worth the money or time. Very unprofessional, uncomfortable, and frustrating to have been present for."

"The food is always great when we come here but they need to work out their drive thru issues. I have submitted multiple online orders and always select pickup in drive thru. Typically I get told I have to come inside. Going inside is not the issue, the issue is how long the wait is after going inside. I have waited up to 30 min. The most recent time I went, I got told to park once I got to the window, after waiting for 30 min, I went inside, and still had to wait 10 min inside as well. Got home and our order was wrong. Unfortunately, even with the issues, this is a better Taco Bell than any other in the area."

"This taco bell is brand new as in 2 or 3 months. This is my 3rd time getting food there that my order has either been completely wrong or missing a notable amount of my order. Everytime they have failed to give me my receipt...shocker there. The first 2 times I called about it I was told that they wouldn't correct an order without some kind of proof ...a receipt, online order or maybe if I paid with a card which wasn't the case. So really at this point I'm not sure why i didn't go to any other taco bell ( not that there's one that gets the order right, ever!) Im usually in the area and figure I'll grab food for the fam omw to the house, this time I'm irritated this is now the 2nd time that someone gets to watch everyone else eat...that ain't right, I contacted them immediately and this time they actually have my receipt and they said if I come up there they'll give me the tacos that they left off, I've got to be at work in 6 hours, it's a 40 min round trip drive, gas isn't cheap, I'll end up spending more putting gas in the car to come get the tacos than I'd end up spending on more tacos. DO BETTER, when y'all mess up there's a domino effect , you see it as a few tacos, your customers experience all the extra drama due to lazy, incompetent, don't give a dang employees. I'm sure someone somewhere in the city has already gotten beat within an inch of their life over tacos...that ain't happening over here but you know it is somewhere. How about replacing the order so the family can actually eat together ,giving extra tacos to make up for the inconvenience. The job itself is too easy if you can read , follow simple instructions, and put EVERYTHING including the receipt in the bag. To make things even better , what I was given was wrong, I actually don't even know what this is, I know it's not a soft taco and it's not a chalupa , it looks like a taco with beans and no meat with cabbage???? I've easily been ripped off of over $50 in the past month by this store , I should know better, if there's ever a next time which I don't foresee I will remember that this location specifically can't be trusted to do things right and will do very little to right their wrongs under specific circumstances. I will ask for a receipt and also request an extra (just in case, someone needs to have it together) I will count everything to ensure it's there and even go to the extreme of visually inspecting each item to ensure it is as it should be, I'm good on the late night surprise box creations....Anyone old enough to have lawful employment can do this job , it's ridiculous that this review even needs to be made (as you can see I NEVER leave reviews) no one should have to inspect the work you do ...truth is no one would ever have to if y'all took a little pride in work, in your job. It's taco bell , I know...but it's YOUR job, they ensure you receive a check....it feels at least a lil good when you get that. If your not gonna at least try to do something right why do it?"

"Drive thru. Was charged for something we didn't order but eventually got that straightened out. However, veggie crunch wraps are supposed to be made with black beans, nacho cheese and a tostada shell. I got a head of lettuce with sour cream...yum (sarcasm).i would have really liked to have been able to eat the dinner I ordered. At least the other people in my house were able to eat."

"Stopped by on the 2nd day they were open. Everything was running smooth. Nice friendly service and food was well prepared. I just got a Double Stacked Taco but it had nice portions. They seem off to a good start!"