Firestone Complete Auto Care 3485 Cypress Mill Road, Brunswick, GA 31520

"This store was so amazing. Pender, the store manager, and his mechanic s went above and beyond to help me get my car back on the road. What started out as a just replacing the thermostat end up with other problems. Because of the bad thermostat. Had to replace the radiator fan . And there lies the problem the fan would not power on once it was in the car. They spent hrs and hrs going through electrical system. I know because I was sitting there waiting. They would not give up till they could fix the issue 5 and hrs later the were able to resolve the issue. I truly grateful and appreciate them so much. I will be recommending Firestone in Brunswick Ga. To anyone who will listen! Thank you guys so much."

"Jackson, Marcelo and Thomas went so beyond in helping me with my car issues last week. I have been visiting Firestone for 2 years regarding oil changes and tire rotation. Always great job. This time though it was a major issue regarding my car. A recall part that wasn’t in stock. Helped me get the car to Ford and even going with me to Ford. Helping me find a rental car too. Unbelievably excellent customer service. A plus. I cant say enough nice things about these gentlemen. I only hope Ford now does the right thing in repairing my car. Huge thank you! This is what great customer service is all about."

"While traveling for work I needed near immediate help with tires. This Firestone location was extrememly busy and did not have availability. The gentlemen on the phone understood my situation and allowed me to drop the car off. The entire front area team was great to chat with, and I greatly appreciate the help of the gentlemen that made sure my car could be looked at."

"We were heading home from Orlando and around 4 hours from getting home when we heard a hissing sound. Pulled off to an exit where we discovered a leak. The Johnson's quickly communicated and met us at our location within the hour. They were able to fix the water pump in about an hour. They were friendly and knowledgeable. We felt a moment of desperation and were so thankful that they were able to help us! Highly recommend!"

"Absolute trash service provider. Dropped the car off Friday, picked it up Sunday. Service was not complete. Car was left unlocked and the interior was completely tossed and items are missing. Not even so much as an I'm sorry from the indifferent staff. Left it for them to quickly do what was needed on that day. Upon return, realized they punctured a tire then charged for a new tire. Didn't top off fluids. Various other issues. Had to sit there and watch them complete the service. Go somewhere else."