A Plus Tailors & Cleaners 1532 Newport Avenue, Pawtucket, RI 02861

"Poor customer service!! I brought a pair of pants to have the hem on one leg sewed as it fell. All they had to do was sew it back up-simple. Well I picked up the pants and when I got home, I tried them on to find that one leg was now shorter?? Umm why? She didn’t have to do anything but just just sew that side.. and furthermore, she used a completely different colored thread and it was raggedy and did not even match the hem like to the other leg’s hem. So I went back to the place to show them, I tried the pants on and it was clear that one leg was shorter. The lady simply said that it wasn’t shorter and that if I wanted the hem taken down and re-done, I would have to pay more. Excuse me!! Why should I pay more? I also had to bring back a white suit that I had dry cleaned and specifically pointed to the stain when I dropped it off last week. Well, the stain wasn’t removed. I will also add that I had my husband pick these items for me in the morning and the receipts I received when ‘I PAID’, stated that I owed them $40.00!! Thankfully, I also had the little white printed receipt for my credit card transaction. The girl at the register told my husband that he was lucky to have that receipt as well that showed I paid. And this was the same girl that initially gave the 2 green slips! Anywho, I stated my dissatisfaction to the woman that ‘hemmed’ my pants and she was rude, and turned her back on me and continued to sew something else. Unbelievable!! I deal with clients every single day and would be fired on the spot if I ever treated one of them as I was treated today at A Plus Tailors in Pawtucket!!!"

"Being going here for years, but haven't been in about 5 years and wow have they gone down hill. I had several lined drapes cut and hemed to 72" from 84". Some came out longer than the other drape and some of the lining came out several inches shorter than the drapes. It was very much a botched job. Not sure if the person was drunk or if they couldn't measure correctly. I will not being going back."

"This was my first time going there. I got two jackets cleaned at they BOTH came back dirty. I can not even get my money because they ask for pre-payment."

"They were able to put a rush order of a suit that I needed tailored and dry cleaned before I flew out of state for an interview. Ten out of ten They were quick and efficient. Very easy process and answered all my questions. Update: I got the job!"