American Cleaners Inc 222 Arsenal Street, Watertown, MA 02472

"I recently moved back to the area, and this is on my way to work. Almost triple the cost for wash, dry, and fold, 2 days to get it, if I wanted to or had the time to unfold and then turn my clothes right side in and refold, I wouldn't have brought my laundry there. My socks weren't even grouped together, never mind folded. Most were still inside out. There are some other issues as well, these are the main reasons I won't go back."

"These folks have always been amazing. I no longer live in the area, but for 7 years now we have been on a quest for even a passable dry cleaner by their standards and have yet to find one. Thank you American Cleaners! Glad to see that you’re going strong!"

"I never write business reviews, but after today's interaction with the store's owner, I had to share it. If I could give negative 10 stars for the lack of professionalism, I would. In mid-November I brought in a white winter jacket to the American Cleaners to dry-clean and to replace the zipper. The zipper was a special kind, so they said it will be expensive and may take time. I agreed, paid the price, and after a week and a half came to pick it up. At home I noticed that the new zipper was 2-3 inches shorter than the jacket, so I brought the jacket back in to fix. The owner seemed defensive, but took the jacket to replace the zipper. Almost 2 weeks later, when I came in to pick it up, I noticed that zipper still didn't come all the way up AND the tailoring made the ends of the jacket not to align (see the picture). When I politely pointed it out to the owner, he exploded, started yelling at me (actually yelling), said "get the f out of here" and threw the money I paid on the table. I didn't even ask for the money back, I just wanted for the jacket to get fixed! I was so shocked by his behavior! I tried to show to him what the problem was, but he didn't want to listen, continued with saying that it's impossible for everything to come out perfectly (I mean, really? this is not even close) and that how "filthy dirty" my jacket was when I brought it in. In fact, it wasn't, but it is white and had a few spots - why else would I be bringing it there to clean?! I'm so disappointed by the lack of quality of tailoring and owner's professionalism especially. I was a customer for 3.5 years and continued going there even after moving to a different part of town. NEVER AGAIN!"

"Bilingual staff, amazing service, and superior results. Able to get stains out of hard to launder items for wash/dry/fold as well as dry cleaning, which is done on site. Quick turnaround as well!"

"Awesome service, your cleaning is done typically the day after drop off. Frank is meticulous and garments are always perfect."