Laramee Cleaners (formerly Royal Cleaners)

"Quick, friendly service."

"So, we had a problem. Our son was going to be in performance and needed a suit coat in a few days. His needed cleaning and when I brought it in they let me know the day it would be finished was several days after when the performance would have taken place. Oof. I told them our problem and they worked with me to get us his jacket back as soon as possible. I very much appreciate the transparency and hospitality they shared while helping us out. We'll be back."

"They lost one of my items before I went away on a business trip. She said she would call me when the item arrived. She did not. The place also will often close without notice. I spent three weeks trying to pick up the item when it finally did arrive. When I finally made it the business, she still charged me the same amount and took no responsibility for the item being lost. Avoid this business."

"Great place, incredibly nice people. I had some issues with a few dresses, including the dress I used as my wedding dress. It was long and white with a lace overlay. They kept it for longer than usual, which I communicated was absolutely fine, I wasn't going to be wearing them anytime soon- please do what they can to remove a stain from my wedding dress. Two weeks later they returned all 3 of the dresses, and charged me nothing due to how long it took and the fact they couldn't entirely remove the stain from the wedding dress, though they tried! Truly kind generous people- they absolutely did not need to do that! Really nice place, I take all of my dry cleaning there."

"I wish there were a category below poor-fair as Royal Cleansers has earned it for Royally screwing me. I DO NOT recommend this place to anybody, the owner is probably the most unprofessional business man I've ever encountered (or attempted to encounter). I recently brought a large item to Royal Cleaners at their Elm Street location for dry cleaning. The items was dropped off damage free, but was returned to be damaged. I've been trying for over a week to get in touch with management, I've left several phone messages and my calls are going unanswered. I DO NOT recommend this business; they have an F rating from the BBB and are not BBB accredited."