Santander Bank Branch

"It seems 3:00 p.m. was a good time to call Santander Bank in Beverly. Michael C. was pleasant, patient and helpful as he answered my question about a survey email from "Santander" - was the $15 Amazon egift offer legit? and thanked me for being cautious. To help me understand another recent suspicious mail I got (different bank), he affirmed banks may issue remediation checks out of the blue/even though an account has been closed for many years."

"Normally I don't write reviews, but for this place, I'll make an exception. As someone who has recently turned 18 and am just entering the "adult world" opening a bank account had made me a little nervous. However, Inas, the woman that helped me set up the my first ever bank account was so kind and sociable! We connected on a number of things and made great conversation. At the counter where I made my first deposits the nice woman named Donna was also very kind! She even gave me two Santander Bank pens as a welcome. The customer service is awesome, I couldn't have asked for a better experience."

"Ezekiel was very helpful setting up my son's account. Quick service friendly staff and the bank was very clean"

"Associates are less than helpful. I met with a banker for some loan documents and he was very nice but gave an unrealistic turn around time for getting signatures back from back office. Branch manager reprimanding trainee within earshot of customers, completely bizarre situation. I called to follow up and the lady informed me that they were closing in 15 minutes and I should call back the next day. Save your time and visit another branch. These people are miserable"

"I can't say enough about the customer service at this bank. The staff goes " above and beyond" to make sure the customer is satisfied. I have received random calls ( Sam B) just to make sure I am happy with their services. The tellers are always friendly and give 100% to make sure you are satisfied. Thanks North Beverly Santander!"