Chase Bank

"Diana A. had alcohol coming off of her breath. Extremely unprofessional, I can't imagine her coworkers/ management is unaware."

"Now, I'm not a big fan of banks in general, but this place helped me out when no other bank would. Diana was extremely helpful, as was everyone else I spoke with. Thank you once again for your help"

"Interesting… saw many one star reviews on bad customer service but guess I was lucky enough to get a good service there. The staff helped me get my thing done in professional manners. I’m very impressed that they confirmed with me multiple times to make sure I was not in a fraud or something. I have to say it did take a little longer but it was due to the requirements from Chase."

"Awful of branch went there today to open my daughters bank account instead of feeling welcome. I felt disrespected featuring as why I was there the first thing they ask me was if I had a citizenship I don’t think a bank should be asking for those there’s different ways to ask. They could’ve asked if I had two forms of ID. as soon as my wife heard that she felt so disrespected that she walked out. We have been banking with Bank of America for 20 years, but we tried to Disney branch near us because my daughter wanted to try it but never go with there again."

"I wish I read the review before coming into this branch. Seems that they overall have a discriminatory vibe. I was immediately judged walking into the branch, there was no friendly smile or welcome. At one point I heard the teller tell the other teller that she “guessed I do have the funds” in my own account when asking for a bankers check. I was asked for a second photo ID.. after she whispered this.. then after providing a SECOND ID, she asked for the manager to come and approve. The dead look into my soul bothers me to this day. I’ve never felt so dirty in my life. This woman was also training a new employee.. the cycle continues. Extremely condescending. When I called to report, the initial response is that she might be having a bad day. Well, I put down my senior dog that day… so what are we comparing here? I’m not in a customer facing job, and if that’s the case, either Chase needs to a better job supporting the mental health of their employees or don’t come in that day. Who is the client here? Side note, I was also declined for a credit card but my other bank asked if I wanted to increase my limit. Who knows what algorithms they have."