TD Bank

"As a customer of TD Bank for almost 20 years, I must say the level of customer service at this branch is the worst I have ever experienced."

"I have had my account with this bank for 25 years along with the mergers. I have my personal and business accounts with TD Bank. I have used TD Bank in Maine, New Hampshire and now Massachusetts. The Walpole Branch has always exhibited excellent customer service whenever I come to this branch. Everyone has been professional and helpful. For example, the suggestions made by bank personnel have been not only been terrific but have saved me time and money. I am grateful for all of the assistance that I received at this branch for my personal accounts and my PPP loan that I received for my small business during the PANDEMIC. Thanks for your assistance. Great job!"

"This Bank and it is employees are an example of everything that is wrong in our country and why its values and core of decency are being destroyed. I attempted to cash some large bills into smaller ones and was denied service because I refused to pay a fee or provide personal information. The staff and manager were rude and treated me as a nuisance. Thanx for no courtesy and I am having my family close their accounts with the bank"

"Staff is very friendly, professional and attentive to customer's needs. We had a lot of questions, and changes to our account, it was Sunday at 3:30 PM (bank hours are till 3:00) and the staff patiently helped us. They did not bother for once that it was over time. This wasn't the first time, I have been to this bank multiple times since we moved to Walpole and this branch has been exceptional compared to other TD branches I have been. Both, John and Eric, and other staff behind the counters are fantastic. Once my account was charges a maintenance fee due to my ignorance about rules, and they were kind enough to explain the rules, and issues me to refund. This is the only bank open on Saturday and Sundays, and they are indeed the most friendly, convenient bank to go to in Walpole."

"I could not recommend TD BANK any more if I tried. They have been fantastic to me from day one. I was using them out of necessity at first - my paycheck is drawn from an account at TD BANK and this location is closest to my work - but stayed with them and opened an account because of their outstanding customer service. Everyone that works at this Walpole, Ma location has been nothing but friendly and helpful to me and know me by name. I haven't had a single issue with my banking since becoming a customer and their ability to issue a bank card in the spot and without having to wait is a huge bonus. I never have to worry about bring inconvenienced if I lose or accidentally destroy my card. All I have to do is go into the branch and they will give me a new one right then and there. I may sound hyperbolic in my praise of this bank - in particular the Walpole branch - but I assure you, they are THAT good."