Pro-Fitness Plus

"Just read the other comments. Place is an absolute scam and attempts to send debt collectors after you to help them steal. Update: "We do ask for a certified letter when cancelling your membership and the point of this is to protect the member and provide them with a tracking number so there could never be a "loss" of documents. It also states in the member agreement there is a 45 day cancellation window and this provides time to get cancellations done along with all the other paperwork that happens daily. We are a small business not a franchise." As the owner, how can you type that out to a paying customer and think that's in any way reasonable ever, let alone anytime post 1990? We also run a small business whom uses a subscription based club model in my line of work, and the thought of needing anything besides the customers intent to cancel a membership is ridiculous and anti-client. You can't send debt collectors after someone for $20 over services not rendered with no warning and except to not lose business."

"I need a gym, this is convenient right next to my house..but these reviews regarding the cancellation policy are deterring me from getting a membership. A gym isn't a timeshare property, it should be simple and take away stress..I hope this isn't the case? I don't know where to ask a question about an organization please excuse that."

"The staff is horrible especially the owner Kim that is never there when I call. Then I got a hold of her once told her the situation that I moved and canceled a while ago. During covid. She didn't comprehen anything I said. Still hasn't got back to me. Got a letter from collection now fighting with them. Because of this gym no good stay away."

"This has to be the clearest gym I have Eva been in. when I first visited pro fitness, I was skeptical just like any other gym but then I walked in there I saw how beautiful it was it’s big spacious they have amazing classes. I can’t read enough about the place honestly. It has a mixture of young and old people very respectful. If you’re looking for a gym a clean, amazing gym I suggest you check out pro fitness"

"This is the worst gym ive ever been to. If you want to cancel your membership, good luck!!! They make you write a certified letter through mail explaining you want to cancel. Then they continue to charge you for another 45 days!! Oh and if its during your annual renewel period theyre gonna charge you 60 dollars even if they just charged you 2 weeks ago for the month before.. if i was you, i would stay clear of this parhetic company. Worst business practices ive ever seen!!"