U-Haul Neighborhood Dealer 2701 Glynn Avenue, Brunswick, GA 31520

"Fast and easy. Lady at the desk very helpful. Rented a small trailer. Connected and made sure everything correct and tested all lights working."

"Great customer service. The truck we rented was in excellent condition and got our move done! Thank you!"

"Made reservations to pick up on a Sunday, newscasts she said we couldn't pick it up on Saturday. She also told us that someone would be here to give us the code to the box so we can get the truck since she wouldn't be in. None of that happened. The guy showed up and said he couldn't do anything. We had to wait on hold with customer service for about an hour before we could get any help. We are literally on hold now, waiting to see if the rep can find us another pick up location. If you're not going to be open, don't take people's money and not have the service available when they come to pick up the equipment. Smh. Do better!"

"Uhaul website states this particular location has 24 hours returns, so we specifically chose here for our return for that reason. We brought the truck back on a Saturday around 4pm only to discover they had closed at noon. For an extra fee we could drop off. Our truck wasn’t due back until Sunday at 7, but they since they wound the open until after that we would have still had to pay the fee. After riding all over town we found another location that was still open, and they were very friendly and helpful."

"Worst experience with a Uhaul Dealer I have ever had. First I went in last week to buy some shrink wrap and that went good, but it went down hill from there. I needed help with a reservation and I called the lady there twice and after she said she would call me back, she never did. I even confirmed my information with her, when I needed to pick up etc. Well I wake up to an alert from Uhaul saying there’s a new reservation, she went in and created a reservation without my knowledge and assumed I would be picking it up Saturday. Good thing I noticed it or I would have been out some money. I called and told her about it and she did end up canceling it but it took a little bit of me explaining the mistake that was made. She didn’t even say sorry and didn’t apologize for not calling back twice, so I took my business elsewhere. Thank you though for the deal on shrink wrap."