Tufts Medical Center Primary Care - Quincy

"I never wrote any kind of reviews for any medical professionals or practices until now. I saw Dr. Nikita Bansal for my annual check up only to find out she charged me for 2 office visits because the exam went on for 45 min only because she kept going on and on and on about all kinds of possibilities. While it was supposed to be covered by my health insurance given it was my annual exam but this doctor charged for 2 office visits totaling $1,200. Please avoid this doctor at all costs."

"I’ve seen 3 different doctors here over for the past 10 years and they’ve all been exceptional including their entire care team and staff. Dr. Diaz, Dr. Lee, and Dr. Driscoll as well as all the front desk staff and their lab staff have been amazingly kind and helpful and take their time to explain things to make sure you understand and I was also pleasantly surprised with their follow up calls to explain lab results that were taken elsewhere. Nothing but good things to say."

"The staff here are kind and helpful, but my PCP at the time stopped seeing me and canceled scheduled appointments we had. When we did see each other, she disregarded concerns I had about my reproductive health and wanting to meet with a specialist, but was quick to prescribe meds for an issue I wasn't as concerned about."

"There are many poor reviews about front desk. I haven’t experienced that problem. What I will say, Dr. Liam Jette is phenomenal! I’m 50 and he’s easily the best doctor I’ve ever had. Compassionate, thorough, knowledgeable, excellent bedside manner. I’ve never, ever felt rushed. My concerns have always been met with respect. He’s down to earth, easy to talk to. Puts the time into giving quality healthcare. Update: Over the past couple years, care has taken a downward turn. Maybe they’ve grown too big, too removed, too busy? Seems like I see the PA more than my MD. MD used to promptly respond to messages. Maybe I became spoiled by top quality care? My spouse and I have both noticed the shift. We drive an hour to this medical group though. I don’t mind driving for top quality care. Jette is an outstanding physician. Just not sure if the system (driven by $) is pushing him to take on more than can be expected if quality patient care is the goal. We’re considering switching."

"I have been seeing Dr. Moran here for 5 or 6 years, maybe longer. I find that she is thorough and responsive. She listens to what I have to say and asks thoughtful questions. She always schedules a follow-up with me and gives referrals when appropriate. I noticed that some reviews mention it being hard to get through to speak with anyone. I have had issues with the phone lines in the past, but I don't think that issue is reflective of the service I have received from the staff, or of the care I have received from the physicians. I find the patient portal is a very helpful tool and often use it to communicate with my doctor. When I do message the doctor via the portal, I almost always receive a return phone call from either the doctor, or her assistant as a follow-up. The front desk staff are always pleasant and the exit staff are helpful and courteous. I have also had positive experiences with the lab technicians when doing blood draws. Parking is plentiful and it is very convenient to get to the Quincy location, as it is right off the highway. Again, I do think the phone lines were an issue in the past but I think it might have been a staffing problem. It seems that this is no longer the case and connecting hasn't been a recent problem for me. I can't speak to all of the other physicians, but I would recommend Dr. Moran as a primary care. As far as specialists go, I have had positive interactions with both Dr. Erenler & Dr. Nguyen. Overall my experience has been good. I would give 4.5 stars but it doesn't allow for that."