About the Yuan Yao
Welcome to Yuan Yao, your trusted healthcare provider located at 578 Main Street, Malden, Massachusetts. At Yuan Yao, we are dedicated to offering exceptional medical care with a focus on holistic wellness and patient-centered service. Our experienced and compassionate team is committed to addressing your health needs with personalized treatment plans and comprehensive care.
Whether you are seeking routine check-ups, preventive care, or specialized medical services, Yuan Yao is here to support your journey towards optimal health. We pride ourselves on creating a warm and welcoming environment where patients feel comfortable discussing their health concerns.
Conveniently situated in the heart of Malden, our clinic is easily accessible to residents in the area. We invite you to experience the difference at Yuan Yao, where your health and well-being are our top priorities. Schedule your appointment today and take the first step towards a healthier future with us.
578 Main Street, Malden, Massachusetts 02148, United States
Reviews of Yuan Yao
"2/2024: I never took my parents to doctor appointments in the past thinking that they would be taken care of by their Chinese speaking doctors. I started taking my parents to their doctor appointments these last two years because they are getting older and started to develop medical conditions that need daily management. Very unfortunate to find how their former doctors never spent more than ten minutes each visit and don’t even pick up their stethoscopes during the visit, which also include annual physical exam. I decided to switch provider for them. Although I just had one thought in mind: anyone would do a better job, I did read Dr Yao reviews from both practices. His virtual practice reviews gave me faith that he would be a good match for my dad. And I was stunned by Dr Yao’s professional teaching style, how he engages both family and patient making goals met, and patience with us. We also had pleasant experience with the the receptionist. Glad we made the switch. Addendum: 7/2024. It was just grateful Dr. Yao and his team and Tufts have done to expedite all the diagnostics and exams to diagnose and treat my father's tumor. This was the same reason I had to make a switch in providers. Even I was able to see the tumor growing with naked eyes and the former doctor at South Cove did nothing and did not spend time looking at his growing tumors. Dr. Yao listened and cared and he made everything he could to expedite the diagnosis process and referred to the appropriate care team. Just glad."
"Whoever does the phone call is the worst person ever. Absolutely no respect. He kept yelling at me with no patient at all. It is so bad to a point that just this one thing makes me absolutely not wanting to come here anymore. I don't understand how he keeps his job here."
"Dr. Yuan Yao exudes professionalism, and every encounter with him has been commendable. Yet, dealing with his office has been less than smooth. After a standard annual physical checkup, I faced billing discrepancies where I was charged for services outside of preventive health. Despite multiple attempts to resolve this with the office, the issue persists, and I continue to receive incorrect bills."
"Unprofessional scheduling of appointments and notice of changes. Scheduled an appointment a year ago and still received check in confirmation the night before the day of my appointment. Spent 45 mins driving here and got told my appointment was cancelled 15 mins ago due to doctor out sick. Scheduling and notice of changes need significant improvement!"
"DR YAO My first appointment with Dr Yao, was great, he was really, good BUT, one of the person that work at office Her name was Lily, she was SO UNPROFESSIONAL AND RUDE. And for that reason I might have to switch the unfortunately"
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