Porter Airlines Boston, MA 02128
About the Business
Porter Airlines, located in Boston, Massachusetts, is your gateway to a seamless and comfortable travel experience. Known for our exceptional service and commitment to customer satisfaction, we offer a unique travel experience that combines convenience, efficiency, and style. Our Boston location is strategically situated to provide easy access to domestic and international destinations, ensuring your journey is as smooth as possible. At Porter Airlines, we pride ourselves on our spacious seating, complimentary in-flight amenities, and a commitment to punctuality. Whether you're traveling for business or leisure, our team is dedicated to making your trip memorable and enjoyable. Discover the difference with Porter Airlines, where your journey is our top priority. Visit us at our Boston location and experience the exceptional service that sets us apart.
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Location & Phone number
Boston, Massachusetts 02128, United States
Reviews
"Worst airline ever. They used to be good. They say it’s weather or mechanics related to get out of things. Super unhelpful staff. Flight cancellations are frequent. If you actually want to get to your destination, book with a different airline and you will have to stress less."
"Seriously the worst airline I have ever travelled with, and that's including small island hopper airlines. Unhelpful and incompetent staff. No customer support. Never again."
"fly them once and now they send me emails almost every day. i have unsubscribe 3 times from them. now i will not ever contact them or fly them again i am sick and tired of there constant emails!"
"Horrible airline and pathetic staff, so they cancelled a flight from Boston to Toronto 2 hr before the scheduled time and no one is present answer people’s questions. It seems they have cancelled 2-3 flights for the same day. Customer care number has a wait time of 300 minutes wait. AirPort staff at counter once appeared was rude as a devil. And when asked to connect with supervisor, they said there is no such person available. And they ran through the back gate once a lot of people started complaining. At last they booked a flight next day and no email was sent on when it is gonna take off. Ended up spending 300$ just in cabs and they have to say nothing about it. Would recommend walking instead of flying with these scammers. Date of incident— march 3rd."
"The employee I encountered today at the counter was extremely rude. Yesterday, I couldn't find my baggage at the baggage claim, and since the counter was closed, I decided to come back to the airport today around 4 pm. I clearly explained that I arrived from Canada yesterday and handed him my ticket, but he never bothered to read it. He mistakenly thought the issue happened today and simply said, "No, you can't. Your baggage hasn't arrived from Canada," which made no sense. To make matters worse, he spoke as if I couldn't understand in front of me. It was clearly a case of racism. Thankfully, another employee checked my ticket and realized it was for yesterday, retrieving my suitcase for me. The worst part was that he never apologized; he simply said, "I thought it happened today." Since Porter Airlines only has one phone number for contact and they never picked up the phone, I am sharing my disappointing experience on Google."
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