Dothan Auto Sales

"I purchased a suv there 3 months ago… first week of me having it it started giving me problems.. I was told they was fixing it but didn’t so therefore I had to come out my pocket and fix it… Now to find out the engine is gone and there is nothing they can do… now I’m without a vehicle !"

"I bought a car there 2 months ago and first off they told us that it would only be 500 down and when we came in to get the car he was saying that offer has expired when my mother called up there the day before and asked if it would still be available and the guy said yes. So we ended up having to put 1000 down and then after driving the car for a month it started sliding Everytime we hit a bump and we can't even drive it in the rain because it's to dangerous to drive in the rain and then I go to try and get a tag for my car that I just bought and I can't even get the tag because they didn't even give us a bill of sale so that I could get my tag. I'm very disappointed because I am a loyal customer and this is my first time EVER buying a car and they are gonna do this to me? I just want to be able to drive my car without having to worry about if it's gonna slide off the road or not and they apparently told us that we had 14 days to make sure the car was alright but the car just now started messing up and the check engine light is on and it also is already saying it needs an oil change and the alignment is messed up on it and then I go to call y'all and y'all hang up on me and y'all got really rude with my mother and all she was trying to do was figure out what was going on because I could not get a tag and not to mention I got pulled over on the way to the tag office and I got lucky that the cop was very nice and let us go without looking at the paperwork because if he would've looked at the paperwork I would've been in trouble for not having the right paperwork I needed. So thank you Dothan auto sales and for everyone that is thinking about buying a car here I would NOT because all this is a scam!"

"They're currently under new management. So they're just starting in the business. The cars are ok, but maybe a little pricey for hail damaged vehicles. They help with credit repair, so if your credit is a little iffy. Certainly see what they can do for your auto needs But keep and eye out. They may be a force to be reckoned with in the coming years."

"DO NOT PURCHASE A VEHICLE FROM THEM!! I PROMISE YOU WILL REGRET IT! THEY WILL GIVE YOU THE RUN AROUND ABOUT PAPERWORK AND EVERYTHING ELSE!!! Listen to the people who tell you to not go there!!! No matter how bad you need/want a car! Save your money,time and credit.. go elsewhere..it’s not worth even giving them a try!! THEY HAVE TOO MANY BAD REVIEWS LISTEN TO THE PEOPLE they are warning you!!!!!!!!"

"I only went here because of prior business I had with another dealer well known in the African American community. He does great business I purchased my last vehicle I traded in from him when he worked in another location. So when I contacted him I heard this is where he was working so I went to see what I could trade for. As always he was straight forward. The lady there didn't acknowledge us or greet us on the first visit. We had test driven two suv unfortunately the one we wanted didn't have proper breaks we found out on the dangerous test drive. Money was paid that evening, gave my trades vehicle title over and I received no paperwork that evening due to no ink in their printer...it took 4 days for them to get ink so I could have my paperwork to get it registered...my contact which is why I even went to this dealer was great communication daily and the next.morning I was told to take the truck to Jim Whaley for a oil change and brakes. Repairs needed for a sale basically without the brakes no one could buy it or drive it safely. Well the shop also said it needed a master cylinder which you can't put on brakes without the master cylinder so if I never came to trade or do a deal this is the work the dealer would have had to complete to have a vehicle safely drivable on the lot. Dealer couldn't add brakes without the master cylinder period. I sat at Jim Whaley for 6 hours. My contact called the owner and the ladies in the office told them the total price of what repairs it covered all in the Jim Whaley office. First the hold up was the master cylinder delivery I had to call to let the dealer know it wasn't delivered since the mechanic shop said nothing to me about how long they were waiting for that part so I can help get it there faster so lack of communication. Then the owner of the dealership was refusing to call to pay the bill so they could release my truck. I left there in hopes of going straight to the dealer to get my paperwork but again it wasn't ready. After 4 days of waiting I went to get my paperwork but they only was printing red not black and white so after another day went by they found out the tape was on the ink so I got my paperwork. This was the first time I met the owner of the dealership face to face he was pleasant until I was about to leave then he became aggressive stating I owe him money for the repairs. When I stated that I don't owe him anything he became aggressive the lady Heather jumped in front of me since he was coming in my direction and blocked me staying I did pay and I don't owe and she has the money trying to calm him down. I left immediately as my business there was complete and I don't tolerate disrespect or irate behavior. This being said my contact is the only reason I came there no longer works there and I'm glad I actually suggested he separate himself from someone who would treat a customer in such a way. I won't even come back to the dealership. I will do future business with my contact as he communicated well, answer questions, calls, and text messages and communicated for the repairs needed to put the truck on the road safely as in Breaks and oil change. Both my contact and Heather in the office agreed to these repair before I left that evening with the truck again driving home unsafely so the non sense with the owner not trying to pay and having me sit in Jim Whaley for hours on waiting for his call to pay the bill is disgusting business practice. I am in the top 10% of Google reviewers. I don't take reviewing lighty. I am honest ,descriptive, and want to lift Dothan businesses my hopes are that the public read this and use judgement. My hopes are the business reads this mainly the owner because My contact & Heather were fine people to work with but the owner is a disgusting human for the way he spoke to me and how he reacted. There is no way on this planet that Heather would feel the need to jump in front of me if she didn't feel the need to protect me. I appreciate you Heather and wish you the best. When a man shows/tells you who they are believe them hence the owner."