GameStop 4521 Montgomery Highway, Dothan, AL 36303

"Great staff, very patient, answered all our questions"

"The manager Brandon needs to learn that he doesn't treat ppl bad and if he can't handle that he needs to quit. Gives me a used broken controller and lies about me purchasing a new one and says policy changed and he has right to give me used one. Brandon gets mad because I call another store I'm familiar with and asks questions. Brandon says I'm mean but yet Brandon doesn't understand I can ask questions if I want. Brandon needs a different job or a better ego"

"If I could give this place 0 stars I absolutely would!!! Me and my husband use to absolutely adore coming to north side dothan to this game stop! They use to greet us with a smile and a fine “how do you do” but they lacked that today with this one man who was bald and had a beard and tattoos. The moment we opened the door he was extremely rude towards us and gave us short answers when we had questions and in a rude tone at that! He was throwing stuff around too like he didn’t care. If I have to describe his customer service today the only thing he didn’t do is slap me in the face. I have never seen someone care less about their job and whether customers buy or not. His attitude is nothing more than get out the door. Highly do not recommend this place anymore and will not be coming back unless he’s off or fired"

"Don’t come here before close maybe even 20 minutes before close if you don’t want to be sold anything they just lock up as your walking up. Yes I did arrive a few minutes before close and it takes a minute or two walk around to the walkway as there is no direct path to your store they locked the door as I’m walking up, I knock and they said it’s 8 and that they’re closed but when I looked at my phone it said 7:58 at the front door I told them that but they still said they’re closed but you’re not a restaurant that has to make food or anything of the sorts you don’t have to stay an hour after to do a deep clean maybe some 10 minute vacuuming some slight stocking and dusting and wiped down the two registers you have but nothing that would require to close earlier and prevent a sale especially seeing a customer park and walk up. All you would have had to do is take my card and hand me the game I wanted, no labor involved. But if you wanna close at 7:58 or earlier then maybe put that as your hours not 8 o’clock. As someone who has worked retail it’s a simple and easy task to perform to make an extra sale before close."

"Our 11 year old son & we as parents, always enjoy our shopping trips here. The staff is exceptional & always highly informative with any questions or concerns we might have. My favorite thing is when checking out with video games and depending on the rating & if it's rated for an older, more mature person than what our kids appear to be, than they are very quick to inform us parents on the rating and a detailed breakdown of what the video game actually entails of."