Boston Inspectional Services Department

Welcome to the Boston Inspectional Services Department (ISD), your trusted local government office dedicated to safeguarding the health and safety of Boston's vibrant business and residential communities. Located at 1010 Massachusetts Avenue, Boston, Massachusetts 02118, our mission is to effectively and consistently enforce building, housing, health, and environmental regulations to enhance the quality of life for all Boston residents.

At ISD, we understand the importance of convenience and efficiency. Our online services allow you to apply for permits and even print them out once approved, saving you valuable time. We are continually expanding our online permit options to better serve you.

Need access to records? Visit our Public Records Center for easy requests. We also offer a wealth of housing resources and programs tailored for renters, landlords, contractors, and property owners.

Our Health Division is committed to maintaining food safety and sanitation standards across the city, overseeing all food-serving establishments. This division includes specialized sections for Rodent Control, Site Cleanliness, and Auto Shop Licensing and Enforcement.

Our Constituent Services Division features a dedicated team of call center representatives, community liaisons, and the Investigation and Enforcement Team, all focused on addressing your needs and concerns.

We also prioritize consumer protection by inspecting devices such as taximeters, gas pumps, home heating oil trucks, and scales to ensure fair transactions.

Comprised of five regulatory divisions, the Boston Inspectional Services Department is unwavering in its commitment to protecting and improving the quality of life for all residents. We are here to serve you by upholding health, safety, and environmental stability throughout Boston's communities.