City of Malden Parking Department 7 Jackson Street, Malden, MA 02148

"Had an experience with a woman named Jody. Very unpleasant , chewing gum at work, attitude over the roof , unnecessary bad experience , please retrain your hire."

"Nice people to deal with in person, and via phone. Don't agree with the fact they put rules in place then admittedly don't enforce them but who am I to judge."

"They are the worst parking department in the whole country. They don't even care when you even have a solid argument with them."

"Odd this day and age to find a government operation that is both friendly and efficient. Great that they are open until 7pm Tuesday. Phones were even answered timely by a human, yeah!"

"You need to go here rather than the police department to receive a resident parking pass in Malden. Staff is friendly and two people are usually on duty. Enter from the door on the corner by the sidewalk closest to Stop and Shop if walking. Entrance is on the first level."