Amtrak Police Department

Welcome to the Amtrak Police Department (APD) in Boston, Massachusetts, located at 145 Dartmouth Street. As a dedicated national police force, the APD is committed to safeguarding the well-being of Amtrak’s customers, employees, and stakeholders. Our team, consisting of over 500 sworn and civilian personnel, operates across more than 30 locations in 46 states, implementing comprehensive security measures to ensure the safety and security of Amtrak’s infrastructure, employees, and the over 30 million customers traveling across 21,400 miles of routes to over 500 destinations, including three Canadian provinces.

The APD collaborates with federal, state, local, rail, and transit law enforcement agencies to maintain a robust police presence at numerous Amtrak stations and along the rights-of-way. Our services include obtaining police reports, requesting security for VIP movements, submitting requests for Body Worn Camera (BWC) video, and initiating complaints. We also facilitate requests for authorization to travel armed aboard Amtrak trains and welcome notes of recognition or letters of thanks for our officers.

To ensure continuous improvement and professional excellence, the APD engages with the Commission on Accreditation for Law Enforcement Agencies (CALEA). This process allows us to demonstrate adherence to professional standards and best practices in policing. We invite public comments on our compliance with CALEA standards and our delivery of public safety services through CALEA’s public comment portal. Please note, this portal is not for investigative submissions, and while there will be no direct response, your feedback is valuable for our ongoing commitment to improvement.

For immediate reporting of crime, emergencies, or suspicious activities, please contact the Amtrak Police Department directly. Your safety and security are our top priorities.