United States Postal Service
About the Business
Welcome to the United States Postal Service located at 207 Massachusetts Avenue, Boston, Massachusetts. Proudly serving the community, our facility provides a comprehensive range of postal and financial services to meet all your mailing and logistical needs. As a trusted local government office, we offer efficient and reliable solutions, from sending letters and packages to managing PO boxes and providing money orders. Our friendly and professional staff is committed to delivering exceptional customer service and ensuring your experience is seamless. Whether you're a resident or business, visit us for all your postal and financial requirements. We look forward to serving you!
Photos
Location & Phone number
207 Massachusetts Avenue, Boston, Massachusetts 02115, United States
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Reviews
"Always a pleasant experience coming to ship packages here. The employee that helps me most often is super nice and conversational contrary to every other post office I’ve been too. Always enjoy the conversation and the great attitude!"
"Beware- they close before posted times. Walked all the way here and the doors were locked, they saw me standing outside, let me stand there for 10 minutes, and then came to say that the register was already closed. Terrible service, would not recommend."
"Big shoutout to LJ, I am in the process of moving across the country so we’ve shipped 7 large, heavy boxes so far. He was very helpful explaining my options for shipping insurance and Media Mail, and also notified me about a potential error in the shipping system (the address did not appear in the system) and gave advice on what I should do if the package does not arrive. I can’t speak for the experience of others who left reviews, but I think it’s pretty incredible that I can rely on USPS to get my belongings across the country (relatively) affordably. People like LJ make a stressful time a little easier which goes a long way"
"If I could give 0 stars I would and I am not normally one to write bad reviews but omfg. I wish I was joking when I say this was hands down probably the worst customer service experience of my life. First off a person should not have to call over and over again to simply be connected to a rep. Once someone picked up the phone the lady was snippy and very dismissive. I was not able to even iterate what my issue was before I was cut off. She very obviously did not want to be on the phone which I understand everyone has bad days. However, you work in customer service please find new employment if you hate people."
"This woman in the picture was super rude and unprofessional to customers and refuse to help me check the statues of my shipping after I nicely asked her to. While the other kind staff member helped me checking, she kept swearing to me and said specifically she select people she want to help. High potential of racism. Will report to USPS customer service. She needs to be fired."
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