Life Storage - Roslindale 44 Lochdale Road, Boston, MA 02131

"We had a great experience with our time storing our stuff here and both move in and move out! Shenya (sorry if I spelled that wrong) did a great job with the final steps of move out! I recommend and will use them again when needed!"

"Great pricing, clean and well-kept space (temperature controlled!) and awesome staff. Shaneeya was very helpful and immediately took action when there was a pricing discrepancy from my original quote. Great experience so far!"

"First time dealing with a storage unit auction. The building has carts and dollys's available to use for moving things in and out. Had a couple issues concerning the unit we bought, but they were quickly resolved. Shaneeya was and has continued to be extremely helpful throughout the process."

"(My experience was horrible, but because of Myles Sigman i’m letting it be known he Rectified the above issue I had as of 12/28/23)If you want RAT FECES all over your precious belongings, then this is the place for you . I’ve included many photos. I’ve had a storage space here for about 7 years and never in my life have I come to my unit and seen it cover in RAT FECES, not mice but RATS. I inherited furniture in 2019 from my now deceased mother, and imagine my heartache and disgust when opening my unit to find doodoo all over her belongings. I’ve been here since it was Roslindale storage, since then it has changed over companies at least two times, and I’ve also upgraded units since then as well. Since the two change overs there has not been a new lease sent or signed by me but money has continues to be taken for the unit. It was not until I came to the office on the second day after making my claim that I was told they are not responsible for my belongings because it’s in the lease, that they then realized they don’t have a lease agreement with my signature agreeing that I understand those conditions. It was then sent via email and they tried to make me sign it. Someone messed up in house and now they don’t want to be liable for it. Why would I now sign a lease agreeing that they are not responsible after my claim. I contacted the district manager Paul at the Dedham Allied Drive location and he initially came off as if he was understanding even having a heart to heart with me because I was so upset about my deceased mother’s belongings by sharing his own personal story. Because of this I agreed to work it out with the company when he told me to send him an estimate. They agreed to make payment of the $277 but added only if we signed the lease. I then asked how do I know I will be refunded for my belongings if I signed the lease. I asked for a written agreement for the payment promised, and I was told they will not do that. And I politely declined to move forward and said I would just file a small claim in court. This was a very snakey move because if you were truly planning on paying out the money why couldn’t you give a written agreement upon what you agreed on. And to believe I shared intimate stories about my deceased mother thinking I was connecting with someone on a human level to just be proven that it was just a scam to get me to do what they wanted me to do, just to cover their own behinds. Cause once it’s signed thats saying I agreed that they are not liable. You guys messed up in house, you never gave a lease after 2 switch overs and continued to take money for a space and my property was damaged and you don’t want to be held liable for it. Shame on you."