Crumbl - Saugus
358 Broadway, Saugus, Massachusetts 01906
About the Crumbl - Saugus
Welcome to Crumbl – Saugus, your go-to destination for gourmet desserts located at 358 Broadway, Saugus, Massachusetts. As a premier bakery and food store, we specialize in delivering an unparalleled cookie experience with our weekly rotating menu. From classic favorites to inventive new creations, each visit promises a unique flavor adventure that will delight your taste buds.
Join our Crumbl Crew for a sweet career opportunity and become part of a vibrant team dedicated to creating the best desserts in town. Whether you're planning an office party or a family gathering, let Crumbl – Saugus add a touch of sweetness to your special occasions with our delectable treats.
Keep track of your favorite cookies and earn rewards with every purchase using our award-winning app. Visit us today and discover why Crumbl – Saugus is the ultimate dessert destination. We look forward to serving you!
Photos of Crumbl - Saugus
358 Broadway, Saugus, Massachusetts 01906, United States
Opening hours of Crumbl - Saugus
Monday:
08:00 - 22:00
Tuesday:
08:00 - 22:00
Wednesday:
08:00 - 22:00
Thursday:
08:00 - 22:00
Friday:
08:00 - 22:00
Saturday:
08:00 - 22:00
Sunday:
Closed
Reviews of Crumbl - Saugus
"The best customer service at the Saugus location. By far the best customer service of all the crumbl locations that I have experienced. Especially Brian, who went above and beyond. Thank you, Brian for your excellent customer service."
"I went and the cookies themselves were amazing! But there was this one worker, I think his name tag said Dom, and he was doing absolutely nothing. I think he was actually on a FaceTime call with a friend when I walked in, and it was SO busy. I felt bad for the other workers, and that behavior is probably the usual."
"So my grandaughter took me to Crumbl For my Birthday. It was hard to choose Six as they all looked so beautiful. But we persevered brought them home and Shared pieces of each one with my daughters and grandaughter. It was a fun day thanks to my Crumbl experience!!!"
"I’ve had 2 cookies from here for the first time a week ago and ima be honest they were delicious super soft but crunchy so flavorful 10 out of 10 would definitely recommend"
"Amazing customer service. Ordered a party box for the unit on night shift. The box was dropped off by doordash and the cookies were a mess (see photo)! This was by no means the shops problem- it was the doordash driver. I called the shop though since I had no way of contacting doordash (the order was placed through the shop… not through the doordash app). The employee at the shop apologized profusely and sent out another box to be delivered without charge! He didn’t stop there…. He waited and called when he knew they would have made it to the hospital to make sure they arrived in good condition (which they did see photo!). Amazing amazing customer service. We will order from them again! (And yes I did place a complaint though doordash customer service email; but without the app and the direct order info, I’m unsure this will go anywhere). I did have the drivers name and submitted that with the photo of what she left us. I applaud the employees at the Saugus Crumbl cookie location. You did an amazing job! You left a unit of nurses very happy!! Thank you so much :)"
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