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Dairy Queen Grill & Chill
291 Main Street, Spencer, Massachusetts, United States
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About the Dairy Queen Grill & Chill
Dairy Queen Grill & Chill is a popular food destination located at 291 Main Street in Spencer, Massachusetts, United States. This institution offers a unique combination of delicious food and refreshing treats in a cozy and inviting atmosphere. From juicy burgers and crispy fries to creamy soft serve ice cream and decadent sundaes, Dairy Queen Grill & Chill has something for everyone to enjoy. Whether you're looking for a quick bite to eat or a sweet treat to satisfy your cravings, this restaurant and store is the perfect place to indulge in a tasty meal or dessert. Visit Dairy Queen Grill & Chill today and experience the ultimate combination of comfort food and frozen delights.
Photos of Dairy Queen Grill & Chill
291 Main St, Spencer, MA 01562, United States
Opening hours of Dairy Queen Grill & Chill
Monday:
10:30 - 22:00
Tuesday:
10:30 - 22:00
Wednesday:
10:30 - 22:00
Thursday:
10:30 - 22:00
Friday:
10:30 - 22:00
Saturday:
10:30 - 22:00
Sunday:
10:30 - 22:00
Reviews of Dairy Queen Grill & Chill
"Great quality fast food. It was a more affordable lunch than most fast food places. Chili fries were plenty and tasty. Highly recommend..."
"Consistent good food quality, fast drive through, customer service is very pleasant. My little boy loves their chicken tenders. Never sat down inside, it's always been a drive through. Enough parking space available."
"DQ has all the potential to be a sticky disappointing experience but not here! Fast service despite a drive through line out into the street. Counter service was fast and friendly. Dining area was a comfortable temperature with clean tables and chairs. I stepped outside of my regular order and went with a turtle blizzard. I was pleased to enjoy lots of fresh pecans and copious caramel. All around a great experience."
"My recent visit to the Dairy Queen in Spencer was nothing short of a nightmare. The horrifying experience at this establishment was tarnished by appalling customer service and, in particular, a staff member named Amanda, who treated us with utter disrespect. From the moment I walked through the door, it became abundantly clear that this particular branch of Dairy Queen had a long way to go in terms of hospitality and professional conduct. The abysmal customer service that permeated the atmosphere of Dairy Queen in Spencer was truly shocking. It seemed as though the staff made no effort to ensure a pleasant experience, leaving us feeling unwelcome and disregarded. Our orders were taken with a lack of enthusiasm, and upon requesting modifications, the staff member named Amanda displayed an appalling attitude, treating our reasonable requests as mere nuisances. Perhaps the most distressing aspect of our visit was the treatment we received from Amanda, an employee who clearly lacked the basic skills necessary to fulfill her role in the customer service industry. From the outset, Amanda's body language and tone conveyed her disdain for her job and the customers she was supposed to serve. She was rude, dismissive, and condescending, making our overall experience truly horrific. Not only did Amanda fail to address our concerns, but she also proceeded to make snide remarks and sarcastic comments throughout our interaction. Her unprofessional behavior clearly displayed a lack of training and empathy for customers, leaving us feeling insulted and humiliated. It is baffling how she managed to retain her position while demonstrating such distasteful conduct towards paying customers. Regrettably, my experience at the Dairy Queen in Spencer was nothing short of a customer service catastrophe. The appalling behavior of Amanda and the overall lack of professionalism from the staff ruined what should have been a simple trip to satisfy our cravings. It is disheartening to witness an establishment that fails to prioritize customer satisfaction and neglects the importance of providing a warm and welcoming environment. It is my sincere hope that the management of this Dairy Queen takes immediate action to rectify the ongoing issues regarding customer service and staff training. It is unacceptable for paying customers to be treated so poorly, especially by an employee like Amanda, whose demeanor tarnishes the reputation of the entire establishment. Until these necessary changes are implemented, I advise others to steer clear of the Dairy Queen in Spencer if they value quality service and a respectful atmosphere."
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