Palms Car Wash 1317 Middlesex Street, Lowell, MA 01851

"Worst car wash ever. They scam people by putting a sign that says it cost $10, but once you go in it’s actually $15. Not to mention the car wash didn’t even work. The people who worked there didn’t even help me. Please do not go here."

"The car wash might be a little bit out dated but the owner is very nice and friendly. Sometimes the machines don't work but no worries the owner is always there to help."

"Nothing works. Machine billed my card and told me to drive in, then find the wash is powered down. Try to call the number on the building…..voice mail is full. Try to call the number listed on Google…..it’s a fax machine. If you look at other reviews you see this has been going on for years. I’m guessing they have no interest in fixing things. In fairness I was called back a few hours later and offered a refund."

"Waste of money. Went to wash my car and all I got out of the machine was pressurized water. It would not power up any other function. No foaming brush, no high pressure soap, no tire cleaner. There is no attendant to be able to refund your money. There was a phone number on google but when I called it was not connected. Very dissapounted that I lost $5 and got a wash that was no better than a heavy rain."

"Worst experience ever. I wish it was possible to rate below one star. I left the car wash furious and swore to never go back there. They have an old car payment system which malfunctions a lot. The manager of the car wash is never present. The guy who works there has a don't - care attitude towards work. When my roommate made a payment of $8 for her car wash, the payment went through, but the car wash dispenser wouldn't work automatically even though the payment was done. The guy who works there told her maybe its her card (and she believed it) so she paid AGAIN. And when it was my turn, the same thing happens (I lose another $10) and the guy says both our cards are bad. What are the chances? Immediately following this, 2 other customers also complained that their payments went through and the car wash wouldn't work. Writing this review is making me revisit that experience & I don't wanna go on further. All I want to say is that this place is not worth going to at all."