Enterprise Rent-A-Car 2021 Revere Beach Parkway, Everett, MA 02149

"I arrived at the Everett location from Logan Airport and the car in my selected size class was not available, so I took what was available. Unfortunately, the only available car had not been washed - there was tree sap on the hood and scuff marks on all sides of the car, nor was the interior clean. The young woman who checked me in apologized and had me wait while she took it for a quick wash. I appreciated the effort, but wished this location had done a better job at cleaning the car before my expected arrival for pick up. I've used Enterprise multiple times and never had an issue with the car not being clean. I did appreciate that the car had a full tank of gas, and that the receptionist was polite and accommodating."

"I am required to rent a vehicle for work fairly often. I have the ability to choose where I rent from. I continue to choose this location for several reasons. Each of the agents know me by name. That would make sense since I rent so much right what doesn't make sense is that they know everyone by name. They don't look at you as just another person renting a car they actually take the time to speak with you make sure that the rental meets your needs. They go above and beyond. I have witnessed reps calling around to find specific vehicles for the clients. Truth of the matter is I have another Enterprise less then 1 mile from home and I continue to rent here because of everything the team does. They really go above and beyond to make the client happy and I appreciate that."

"Branch employees were patient and extremely helpful throughout the rental process. I forgot an item on my rental and they were very proactive to reach out to the following renter and keep me posted through phone calls and texts to make sure the item was secured. Definitely recommend this branch!"

"DO NOT RENT FROM THEM UNLESS YOU RECORD YOUR INITIAL WALKTHROUGH FOR DAMAGE. They will claim you damaged the car. I rented a car through my insurance for one week while mine was in the shop. After 3 days, the first car I received suddenly had a HUGE crack going through almost half of the windshield. Ok, things happen. I received a second rental and upon returning this car, was told there is heavy damage to one of the doors and part of a mirror. I did not notice this when I had the car for only 3 days. They sent me extremely low quality photos of the vehicle before I rented it and claim the damage wasn't there prior but it's impossible to see anything. One week, and now three insurance claims. Please do your due diligence and record your walkthroughs so you have proof of any prior damage they may not tell you about."

"I worked with Laura G. and she was wonderful! Quick, efficient, thorough, nice, and she got me in a car the fastest I have ever experienced renting a car. First time to this location, and will definitely come back!"