GameStop 1207 Washington Street, Hanover, MA 02339

"Very pleasant. The associate was great."

"Went in to return a bottle that broke immediately after purchasing two days ago. I had purchased it from another store. Was told by the guy there that it was against policy to do returns on collectibles. Did some researching on the return policies and found he was making it up."

"This store/ company is AWFUL and really knows how to LIE. My husband traded an Xbox one x in here and the guy that did the trade in typed in the wrong system. We didn't realize the mistake til after we left and was rushing to the hospital to say our 'Goodbyes' to a family member, who since died. We tried to correct the issues with Gamestop customer service and the guy was NO help at all. We spoke to the manager on and he said he would help fix the issue and see what can be done with the DM. Here's the thing, my husband has called now over 6 times to the manager with the promises of a call back to fix the issue and to this day still haven't heard back. My husband even called the DM directly about 6 times being told the same thing. I'm not mad at the kid at the counter I'm more mad at the manager and DM that lied to get my husband hopes up. I'm not sure what to do now, my husband doesnt want the cash just a gift card that he will just use right then and there. My husband got jipped over $50 and to be honest that puts a real bad taste in our mouths."

"Beware they sell things that don’t work and even if you have a receipt and bought the product less the 24hrs prior they will do nothing about it thankfully I got protection didn’t know I’d have to use it already when sold a faulty controller and what pisses me off is it doesn’t roll over you have to pay 15$ again smfh that’s not how you do business your company should get in trouble for scamming soon GameStop will no longer be a thing just like blockbuster"

"I bought 2 wii u games and a Wii controller, the games said they were invalid discs, and the controller had a battery pack that I couldn't charge because I didn't have the special charger, and it wouldn't work with normal batteries. This ruined my day!"