Tillys 72840 California 111, Palm Desert, CA 92260

"My daughter and I walked into Tillys, 2 employees were at the counter. We were looking at backpacks. For about 3 minutes, not one employee so much as looked up at us. One guy was on the phone and the girl was fixing a backpack or something. Finally, I said "are you open" they said yes I said "I wasn't sure since no one said one word to us or even looked up at us." I of course, did not buy the backpack I was there to buy."

"Tilly's in Palm Desert, CA does discriminate people by looks."

"Made my way to Tilly's after some time and honestly The Store was bright and well stocked. I was asked by Brian if I needed anything I said "mask" he then said We don't have any. I was confused since after checking online the store shows they have mask. He then suggested I check by the register. I still found nothing. I literally walked to the front door and went online and placed my order I came back in 15 mins later and Brian informed Me even though I had confirmation it could still be up to an hour later than the actual order. It was at this time I realized Brian was not the employee for Me being dismissive and short is no way to handle things. I think maybe he needed a break or maybe some Customer Training . I just know We won't be back with so many options nowadays being treated like a problem can never bring Customers back."

"We went for the first time at this location and the associates were all very helpful. Store was clean and organized. My husband found what he needed."

"Great clothes and decent prices"