Drain Masters,

716 North Ventura Road, Oxnard, CA 93030

"BE CAREFUL OF THIS COMPANY. When two employees came to my house to clear the main sewer line, I was nervous about signing the contract a second time, so one employee stood in the doorway and blocked my ability to escape while another employee backed me up against a wall while standing an inch from me so I could not move; threatened me that I better sign the contract; and forced me to sign a contract under protest, which I wrote on the contract, even though I was not given the chance to review the contract or the work they claimed to have done. When I tried to take what I was told was my copy of the contract from the clipboard, the employee, without asking for the contract back, balled up his fists and moved them toward me and I really thought I was going to be hit. The employee then suddenly pulled the clipboard out of my hands so hard that the contract ripped and I lost my balance and had to step back/to the side to stop from falling. It was very terrifying since I was home alone and the two employees were both much bigger than me. It started when I called them to clean out a main sewer line. While there, the employees said I had roots in my main sewer line and I needed to have the main line hydrojetted. (There were no roots in the main line according to another plumber.) The employees kept trying to tell me that I needed things I actually did not need. They said I needed a new toilet that was already relatively new. They said I needed a new drain pipe that would cost $6,000.00 before I asked questions, after which they finally said I did not need a new drain pipe. I had signed the contract for a first time when they told me what needed to be done. Though I did pay them, I told them I did not want to sign the written contract a second time due to the things they said to me. That is when they threatened me and corned me against a wall and forced me to sign the contract under protest. I ended up having to hire another company to do the job."

"Had a sewer blockage and contacted the Drainmasters and they came out within the hour to address the situation. Competitive pricing! Staff was really friendly. This pic is before they replaced the pipe. Once they replaced the piping they got the job complete and now my plumbing works great."

"Title: Exceptional Plumbing Service for My 70-Year-Old Home! Review: I recently had the pleasure of working with Baltazar and his team from Drain Masters to replace and reroute the water lines in my 70-year-old home. I cannot express enough how impressed I am with their outstanding service and professionalism throughout the entire process. From the moment I contacted Baltazar for an initial consultation, he was prompt, responsive, and incredibly knowledgeable. He took the time to thoroughly assess the existing water lines and provided me with a detailed explanation of the work that needed to be done. His expertise and attention to detail gave me the confidence that I was in good hands. When it came time for the actual work, Baltazar and his team were absolutely fantastic. They arrived on time and were well-prepared with all the necessary tools and equipment. Despite the challenges that come with working on an older home, they approached the project with skill and precision. They carefully replaced and rerouted the water lines, ensuring that everything was up to code and functioning perfectly. Throughout the entire process, Baltazar and his team maintained a high level of professionalism. They were respectful of my home, keeping the work area clean and tidy. They also took the time to explain each step of the process, answering all of my questions and addressing any concerns I had. Not only did Baltazar and his team exceed my expectations in terms of the quality of their work, but they also went above and beyond to provide exceptional customer service. They were friendly, approachable, and genuinely cared about my satisfaction. It was evident that they take pride in their work and strive for excellence in every aspect of their service. I am incredibly grateful to Baltazar and Drain Masters for their outstanding plumbing service. Thanks to their expertise and dedication, my 70-year-old home now has reliable and efficient water lines. I highly recommend Baltazar and Drain Masters to anyone in need of plumbing services. You won't find a more reliable, skilled, and customer-focused team in the industry. Thank you, Baltazar, for a job well done!"

"I experienced a sewer line blockage and backup thru the toilet. I called DRAIN MASTERS and they were there in an hour (on a Saturday). The blockage was in the main sewer line and the normal auger could not clear it. They then brought in a Hydro Jett which did clear the line of tree roots. The company followed up with me 4 days later. I am very pleased with their work and highly recommend DRAIN MASTERS."

"Drain Masters is a life saver! The water heater went out in my commercial kitchen and he was able to fix it the very next day. They went the extra mile to make sure I could still operate my business and even contacted the manufacturer of the water heater to get me covered under warranty. I highly recommend Drain Masters. Responsive, Honest and Professional."