Chase Bank

"Try to deposit $1500 in my checking account & they said i couldn't because my mother had to be there?"

"I am very disappointed. At the tellers at this. Bank. They are very unprofessional. No customer service. I went in today to get cash out on my credit cards. Two windows were open. One teller was helping a customer in front of me. When it was my turn to do my transaction she left her window and I I had to wait to do my transaction They are very unfriendly and I will never do business with this branch again. Horrible service. This is the third time I've been mistreated. I won't go back to this branch. They should all be fired!"

"If you're opening an account or need to do anything that involves a Personal Banker avoid CELIA PEREZ at all cost (note: the name at her desk was Cetaily and I was given three different aliases for her another being STACY). I was referred to her by a female teller with dyed grey hair. She took my ID, looked up my information, and then said she didn't have time to help me because she had an appointment coming in at 1 o'clock. She didn't even offer me a seat, and while I was standing there someone called her on the phone and told her that her appointment had been cancelled. I went to US Bank. The service was better and they're right next door."

"Very disappointed with the way I was treated by the employees at this location. Specifically speaking with the girl with the dyed grey hair. Treated me like a criminal when withdrawing MY OWN money. I understand there is a protocol to do but also no need to be rude and judgmental. As soon as I walked in and told her I was going to withdrawal she pointed me to the machine and said “next time you know you can use the atm” because when I walked in she was busy having a conversation with another teller. Sorry I imposed on your super important personal conversation instead of the job your getting paid to do. And I had a very different experience coming here 2-3 weeks ago with a gentlemen there who was so nice. Thinking I was going to get the same treatment I went to this bank again instead of the one that’s literally around the corner from my house. Also manager and supervisor Stood by the door watching me leave all the way to my car after I left the bank as if I had just stole from the bank. Such a disappointing and uncomfortable experience. Will never bring my business to this bank again."

"I came in here without an appointment for a business account. One of the representatives was turning me away but the business accounts department person interrupted her and said he would take care of me. This is important to me because they didn't have to do that. They verified me quickly and got me out of there so I could run more errands. Chris Kim helped me and I was thankful for such great customer service and the attention they paid to my account. Great bank for business, you'd be doing yourself a favor if you do business with this location. They take good care of their clients."