Wells Fargo Bank

"D.Rogers the Reginal manager was patient and kind when I had an issue with they're ATM inside the branch. She took care of me and provided me with the platinum service, she is an example of what excellent customer service looks like, I will return to this branch as long as I continue to receive service like this and recommend this branch to others."

"Really is the worst branch. Lonnnnnnnng lines and they will NOT open more tellers. Wells fargo just sucks in general but go to another branch. Only 1 teller while there are 15 people in line"

"Is this even a real bank or just a licensed vendor because my gawd... by far the absolute worst in person banking experience I've ever had. An hour to make a deposit!? Seriously?? The staffing ratios are horrible, the tellers that were in windows were all slow as molasses, and EVERYBODY wants to chat. I'm sorry, but you being friendly is completely irrelevant if it takes you 15-20 minutes with every guest. I don't know if this is a training location for new employees or something but this is just unacceptable. I highly encourage you to never go to this "branch" if anything you need requires human interaction. Abandon all hope."

"I LITERALLY WAITED 1 HOUR WITHOUT BEING SERVICED FOR A DEFAULT CARD THAT WAS SENT TO ME! THIS BRANCH IS HORRIBLE & WELLS FARGO OUGHT TO BE ASHAMED THEY REPRESENT THE BRAND!!! ATTACHED ARE PHOTOS OF THE TWO TELLERS NAME PLATE AT THERE DESKS WHO MADE MY EXPERIENCE DREADFUL!!!"

"This is the only Wells Fargo Bank in my area. The branch is off of Crenshaw and Imperial Highway which is a busy intersection practically 7 days a week. I do not recommend driving to this location from any other direction but south bound down Crenshaw. The traffic from any other direction is absolutely ridiculous. Parking is another issue. There is absolutely no parking on the branch property simply because there are too many cars and people. Street parking is what I would advise so you are able to get out of the packed location quick and safe. Inside the branch I waited in a full line of people for about 10 minutes. Once i made it to the teller, my deposit transaction was fast and took no longer than a few minutes. This 3 star rating is based on all the information listed above. **Edit** 7-14-16 Went into the branch today and SURPRISINGLY, there was NO line. I did not have my wallet, ID or ATM card. I was still able to make a deposit because I had my Account # and did not need any cash. I am updating the review to 4 star. Thanks"