U.S. Bank Branch

"This by far is the worst experience I have had with this bank and we are in process of moving our money to a new bank. I needed to stop a payment and not only did they cancel my debit card when they did not need to causing me time and energy running into the branch only to have the not work when trying to transact payments to putting a stop payment on an payment only to have the customer service rep cancel the stop payment and not providing a true account of what could potentially go wrong. Everything that could go wrong went wrong. Not only was the stop payment cancelled by the customer care center without my knowledge but the payment was not stopped and now I have over $2000 that was deducted from my account. The overpayment to the biller was not resolved and US bank is not holding themselves accountable. They admit wrong doing but I still have to wait up to 30 days for the money to be returned to my account. As soon as the money is returned we are going to move our funds to another institution."

"I have never had a bad experience with this bank. I have been with them for years. Always courteous people."

"Takes 1hour per each customer Still standing and waiting Food Smell’s awful Never gonna come back here no more again This place needs air fresheners Smell all over my clothes & hair now"

"Friendly and efficient staff. Very knowledgeable and make good suggestions regarding your account. Sometimes the wait is long, but nothing compared to B of A, Wells Fargo, or Chase. Do ALL your banking here!"

"Always friendly great customer service. Never a long line. Linda, Hugo, Amber, Fred and Jason they are the best! I could easily use a teller machine but I never do because they make the banking experience a pleasure."