Citi
935 Silver Spur Road, Rolling Hills, California 90274
About the Citi
Welcome to Citi, your trusted financial partner located at 935 Silver Spur Road, Rolling Hills, California. As a leading global bank, we are committed to providing exceptional financial services tailored to meet the unique needs of our community. Whether you're looking to open a personal account, explore investment opportunities, or seek expert financial advice, our team of experienced professionals is here to help you navigate your financial journey. At Citi, we prioritize customer satisfaction and strive to deliver innovative solutions that empower you to achieve your financial goals. Visit us today at our Rolling Hills branch and experience personalized banking services designed with your future in mind.
Photos of Citi
935 Silver Spur Road, Rolling Hills, California 90274, United States
Opening hours of Citi
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews of Citi
"Customer service here is extraordinary. The bankers are friendly and very engaging when assisting with transactions. Most impressive is how fast they solve problems. I had an issue, which led to another issue, and led to another issue. Every new issue that I presented them they were able to counter quickly with a solution. Friendly and intelligent banking staff. I’m very pleased to have this branch as my home bank."
"This is the worst bank I have every been involved with. they froze my personal account without any notice (they said they sent emails to an email address that I have never heard of) because they needed some updated information. Then they closed an account automatically for non-activity, but $10,000 to 50,0000 goes in and out of that account five days a week. The employees are so unhelpful and can care less. They just said, "It was a computerized determination, sorry about that," but had no clue on how to rectify it. Don't even think about banking here."
"I've had experience for 30 years with Citibank. I had only one experience with this particular branch which was simple and satisfactory. However, let me warn you that the low ratings here and at other local Citi branches are valid in my opinion. Maybe it's cultural differences, among the staff; maybe it's the up line D/M, with whom all Torrance and PV branches share, but Citi is just not customer-oriented. Whether you're looking for checking, savings, CD's, whatever...better customer service, perks, and benefits exist in a plethora of brick and mortar banks elsewhere in the vicinity. Go there."
"I have left about 20 messages via voicemail and email to the representative who was supposed to help me and the manager. I opened an account and the service has been 1 star ever since. This is before Covid and I would die them -5 stars since Covid. It has been 5 months of trying to get ahold of someone. I went into the branch and it was a 30 minute wait. Meanwhile, for my business account with First Republic, I have always had someone get right back to me. I highly recommend First Republic if you actually want someone to help you."
"This is generally a quiet, sleepy branch, which means way shorter lines than other branches. Staff has been genuinely friendly to me at every visit. I recommend these guys."
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