Crunch Fitness - Huntington Beach

5894 Edinger Avenue, Huntington Beach, CA 92649

"Spoke to Daniel at the front desk regarding a membership benefit. He's really knowledgeable about the gym and made me feel welcome to visit anytime."

"Great experience here today, Caleb helped me and my girlfriend pick out a membership that fit our needs for perfectly, he was also very nice and communicative. 12/10 will keep coming as long as he works here."

"Be aware of Crunch Fitness membership cancelation policy. Long story short I was in the area for business so I started a membership there. At the end of my business trip I went in person to cancel my membership, but the staff member convinced me to put the membership on hold, due to the possibility of me returning to the area for work. After my membership was on hold they would not allow me to cancel the membership over the phone and made me jump through a bunch of hoops in order to do so. Overall their business model seems like a scam to entrap people into monthly memberships they no longer use and the quality of their facilities is below average. 1/10 would not recommend."

"Visiting from out of state on unfortunate business, I was very fortunate to happen upon this facility, which offers a day pass to non-members. Daniel was very personable and professional in explaining and extending this to me, and I have thoroughly enjoyed the facilities and friendly helpful staff. This would be my "go to" and membership location if I moved here. Well organized, clean, and laid out. Thank you!"

"2022 update: ever since the current management team took over, the quality and upkeep of this gym has taken a nose dive. Classes are no longer all that great. Don’t bother looking for a good Zumba class here. Again, so much went wrong with the management change after reopening from COVID. The GM is not friendly and seems lazy to me. She will be at the front desk and not even look at you or say hi. Doesn’t take ownership of mistakes. For example, there was a new fitness class schedule produced and printed that introduced a coupe of new classes that apparently changed last minute. When asked what happened, she and other staff acted like we were crazy at first, then proceeded to blame it on unreliable new hires. All they needed to say was, “sorry, we hoped to start that class, but we were not able to secure the resource for it as planned. I’m glad you were excited about it, and we will continue to see how we can add that class.” Don’t expect any level of professionalism at this gym. It’s very sad to see this gym turn so badly so quickly. The elliptical machines should be replaced, they are so bad. The branding on the front desk is being held on by tape. The staff seems to turn over a lot. Trash will be left in the same place for a whole week."