REI,

7777 Edinger Ave Suite 138, Huntington Beach, CA 92647, United States

"I really had a great experience here buying my first pair of running shoes, their return policy for members is great because my first pair didn't work out and I exchanged it for a new pair that's like walking on pillows! They were also great with helping me with my bike, and very patient since I don't know what I'm doing. I love this staff and plan to come here for my future bike/shoe needs. I wish they sold soccer stuff though!"

"Cashiers make you feel obligated to become a lifetime member. Some of us just want to buy our stuff and leave. You don't have to be rude just because you were not successful in getting another membership. We were literally ignored after I politely declined. We don't plan on coming back due to the terrible customer service. The quickest way to loose business is by showing your Greed"

"First time in REI. The store was busy (Saturday afternoon) but I did get service quickly. The staff was very friendly and helpful. The store was clean and organized for the most part. Prices were reasonable as was that selection (hiking boots). Will definitely visit store again."

"Best staff to help you find your clothes and your other hiking and walking items. The materials of their clothes is excellent. One of the best features is that the cloth is the rei colors and the pockets are great for the sizes to include large phones safely in the pocket. They also sell great hiking shoes"

"I found a great deal on some shoes here. The woman helping me was super sweet and helpful. I really only gave a lower rating because of the rude cashier guy. He asked me if I was a member and I said no, that I wasn't interested. Then he went on saying it was a one time fee of $30 and I politely said no thank you, just the shoes for me today...well. He didn't care, and KEPT GOING. And going. And going. Talking about the program and benefits. I said oh no I'm not interested or no thanks probably 4 or 5 times and he would TALK OVER ME and keep going. It was bizarre. Why didn't he realize no meant no? Very weird. I love my shoes though!"