the PHO 21520 Bear Valley Road, Apple Valley, CA 92308

"First time ordering here & the last. As soon as we opened the door the lady at the register shouted “we aren’t taking orders or making food” not a hello or at least let us walk in all the way. I told her we were picking up an order. Then said “I’m on my lunch and not required to help you because I’m eating” mind you she’s the only person working the register. Then she got up went to the counter and I asked how long until we can order food she said 30 minutes. Then she said you have to wait 30 to an hour for your order. I had placed the order an hour before. We sat down, waited for a order which the cook in the back prepared within five minutes she told me the order was ready, and I asked again how long before I can order additional items and she told me two hours. It went from 30 minutes to 2 hours then she told me that they didn’t have certain items that I had ordered which I did not receive. it would have been OK if the customer service was better she was extremely rude. Had no people skills should not be working in customer service."

"I was craving for pho up in the high desert, and I was so glad to find this spot. The ambiance is nice, clean and fresh. The server was really friendly and attentive. The food didn't disappoint at all. I wanted a lighter pho, so I got a chicken pho. It tasted divine. Simple clean and has that home made flare to it, the chicken was shredded, and was not dry, I thought it'll be dry, but it wasn't. I also ordered the fried bao with condensed milk i haven't had in a long while, ugh it's sooooo goood. Can't wait to come back to this place and try the other foods they offer and also the boba."

"Normally I really like this place but they have given me rotten meat on one occasion and now rotten cilantro, tainting my entire meal. I gave them the benefit of doubt the first time with the meat but this is seriously irritating and needs to be addressed. Health department restaurant audit, anyone?"

"Everything about this place is awesome, from the decor to the cleanliness to the food. Shawn was so helpful with walking us through the menu. You can tell that he cares a lot about providing good service. The food was so good we’re definitely coming back to try more food I highly recommend coming to give them a try you won’t be disappointed."

"Good food... it was a chilly evening. Absolutely hit the spot. Restaurant was clean, food was good, service was prompt and kind. They had a customer act up a little. They handled it very nicely and respectfully. Not everyone understands how pho is served and they were Absolutely Amazing in explaining and trying to serve the customer the best possible way. We will definitely return! Didn't take photos other than my daughter mastering her chopstick technique and her love for edamame but will next time I am there."