Los Angeles County Child Support Services Department 5500 South Eastern Avenue, Commerce, CA 90040
About the Business
Welcome to the Los Angeles County Child Support Services Department (CSSD), a dedicated local government office committed to providing comprehensive child support services to families across Los Angeles County. Located at 5500 South Eastern Avenue, Commerce, California, our mission is to enhance the well-being of our community by delivering efficient, effective, and professional child support services, one family at a time.
At CSSD, we offer a wide array of services to support both parents and caregivers. We are responsible for establishing and enforcing support orders, whether a child receives public assistance or a parent or legal caregiver requests our services. Our offerings include opening a case, locating parents, establishing legal parent-child relationships, and setting up child and medical support orders. We also enforce these orders to ensure timely support for children in need, all at little or no cost to our clients.
In our continuous effort to improve accessibility and convenience, we are pleased to introduce virtual interviews with our Child Support Specialists. This innovative service allows parents and caregivers to schedule one-on-one virtual meetings from the comfort of their own homes, eliminating barriers such as distance, travel costs, or work schedules that might otherwise limit in-person attendance. Scheduling a virtual interview is straightforward: simply locate your nearest Child Support Services Division Office, select the "virtual interview" option, and choose a convenient date and time. A meeting link will be sent to you via email, ensuring a seamless experience.
While our payment kiosk at the Pomona office is currently unavailable, we are pleased to inform you that payment kiosks are operational at all other division offices. Additionally, payments can be made at 7-Eleven, Family Dollar, and ACE Cash Express locations, offering flexible options to meet your needs.
CSSD takes pride in our achievements, such as being recognized with two Children & Youth Achievement awards, and we continue to embrace technological advancements like LACourtConnect to facilitate remote court appearances.
Our team is committed to acting in the public interest, without representing any individual, to ensure fair and just outcomes for all parties involved. For further assistance, legal externship opportunities, or to learn more about changes in California law regarding child support distribution, please explore our website or contact us directly.
Join us in fostering a supportive community by connecting with us today. Your journey to securing child support services starts here at the Los Angeles County Child Support Services Department.
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Location & Phone number
5500 South Eastern Avenue, Commerce, California 90040, United States
Hours open
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Its been a on going issue with “past due” payments when ive actually been on time with receipts ive shown and cleared for them. But yet keep adding on interest non existing “past due” keeps showing in statements."
"These people are criminals. They sent their summons and complaint that looked like a court document when they're single and seperare organizational unit and not part of the court and the complaint did not have any cause of action(which means they had no legal standing or subject matter jurisdiction) and intentionally served it to a wrong address (sewer service) and to someone who I never met by the name of Justine Rodriguez so that they can commit fraud on the court by entering a default judgement. The judgement was signed by a person named Alexandria Bauer (the head attorney) who was not a judge (Coram non judice) but claimed that she was a judge on the document. They're not supposed to operate within the 50 states because their jurisdiction only exists in District of Columbia, Common wealth of Puerto Rico, Guam, and American Samoa pursuant to 42 U.S.C 651-669 (b). They also secretly issued an income witholding order to my employers to steal my wages and it was not signed by a judge but a supervisor. The same falsified document was used repeatedly to steal money from me. They also used the same fraudulent document to report me to 3 major credit bureaus along with some stolen identifiable information such as social security card, driver license, and debit cards to ruin my credit. And they refused to remove it when the debt could not be validated because they're the one who created it out of thin air. All major credit bureaus finally removed it from my credit report on October 12,2023. Each and every one in the community should investigate these criminal organization who contract with the government and put them on their place. Their Racket must stop. I encourage everybody who is affected, to do whatever they wanna do to these people from and in all directions. They hate children and parents... they only wanna steal from you! I never entered and will never enter into a contract with these weak fraudsters because they're cowards and dishonest."
"The "neutral" attorney for mediating Carolyn Torres is horrific. She was completely biased and treated me terribly. My ex lied completely about visitation and she treated me like the liar. She made comments like "he has a family to support" and asked on his behalf if I would take hundreds of dollars less which I get is the mediation part of her job. then proceeded to say "although you MAY have struggled over time youre really making out in this and it was all worth it" MY struggle, my husbands struggle (helping support 2 kids that aren't his financial responsibility for the last 5 years) and my 4 kids struggle was worth it all according to you?! She also made major mistakes on my income and made it out that my income was $1,400 more a month than what it is. REFUSED to change it said that it's been prepared and sent and that the dad already signed and I can go to court if I don't want to sign. So prepares false documents to a courthouse. Too lazy to fix an error that affects mine and my children's lives but she gets paid to do these things and couldn't prepare it correctly. So unprofessional and SO BIASED. I will continue to share my horrific experience with her To hopefully prevent another mom in my situation from ever having to deal with her!"
"Horribly organized, the case worker never responds to my inquires , they triple withhold from income sources they show no attention to request and complaints. This agency lacks support and organizational structure. The only ones affected are the individuals that are double garnished and they don’t give any indication their is nothing you can do to help your situation. They simply do not care to assist you and give you false information over the phone. Will be for ever disappointed in this agency. Fire my case worker and the call center workers they are not helpful at all . They lie to you and make false statements."
"Friendly staff who was helpful. A rarity to see in child support buildings."
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