SPENGA Santa Cruz

"I've tried countless exercise classes locally. From major gyms, to personal trainers, to small settings. As soon as I tried my first SPENGA class I knew I was hooked. From the warm and inviting welcome from the staff, to the thorough explanation, support and ability for adaptations from the coach, it felt very comfortable to continue my fitness journey. I also appreciate how thorough the sanitation is. It smells nice, it's clean, after each session/station, the staff sanitizes to prepare for the next class. There is cute merchandise to buy, snacks, water, energy drinks and the bathrooms are stocked with free products to feel fresh after a good exercise. I've already convinced family members to sign up and I look forward to my future with the SPENGA fam!"

"I love SPENGA! The instructors and front desk employees are very friendly and helpful and I always leave the workout feeling awesome! I especially like the 20 minute spin, 20 minute muscle work, and 20 minute yoga format. Plus the music is good and the facility is clean - check it out!!"

"This review has nothing to do with the SPENGA workout. In fact, I think the workout itself is great and anyone that might be interested in trying it should do so. I also really enjoyed the instructors; Ariana in particular is awesome! From a workout and staff perspective, I would give 5 stars all day long. Unfortunately, I am giving a one star review based on the poor customer service from the owner of this studio. For several personal reasons, I decided that I did not want to continue my membership. Per the contract, I came to the studio in Feb to cancel. After discussing with one of the front staff, I decided to pause my membership at a cost of $15 per month (same paperwork to pause or cancel). Based on the conversation we had, if I wanted to cancel, I could just call the following month and it would be taken care of. I ended up extending my paused membership for the following month so two months in total. The following month, I forgot to call and I was charged the regular membership fee of $189. OK fine, my fault. The next month, I called on the date I was charged another $189 and was told that I needed to come into the studio to sign the cancellation paperwork. I explained that I had already done that and just needed to finalize per my original agreement with the front desk person in Feb. I was told the owner was busy and would call me back. The next month, I was charged again the $189. So I called and went through the same explanation with a new person. Same response, that the owner was busy and would call me back. I even received a text message saying the owner would call me back. No call back was ever received. So I then communicated with the studio front desk staff again multiple times explaining my situation. At this point, I was just asking that they refund the last $189 charge and I would eat the previous two charges. There was never a call back from the owner, just text messages saying they would not refund me. I ended up going down to the studio to sign the same exact paperwork that I signed in Feb. And I requested one last time to please refund the last $189 charge. As expected, no response or action taken by the owner except to keep my money. I really did not want to write this review. As I mentioned in the beginning, I really enjoyed SPENGA. It is a real shame that the owner decided that doing the right thing was not in her best interest."

"I have never felt better and healthier. This place is hands down the best workout. Every single instructor is kind, motivating and passionate about helping you become the best version of yourself. The front staff is always welcoming and accommodating as well. This is more than just a fitness class this is a community of empowering people. I cannot say enough great things about Spenga. Special shoutout to Mary Kate for encouraging me to return to Spenga after a hiatus . I highly recommend you take one of her classes , you will not be disappointed!"